Character creator complaints boil down to customization replacements, no new options

[Hejligan]

tbh I also feel too that there's an expectation by the player base, which isn't based on what the devs intended, of going "I can import my character and they will look exactly the same But Better", with no changes on their part. And I say that I don't think the devs intended that at all because they're giving us the free fantasia, because they anticipated that people would have to make changes to more closely match (or make different!) their character to their original look.

I am sorry, but that is just not true:

"The goal is to improve the overall look you know and love, rather than to change things to meet a certain threshold. Players have been playing for 10 years, so they want to prioritize and take care to avoid situations where people don’t feel their character looks theirs."

Yoshida says the final version will be of higher quality, but they really did take care to make sure that your impressions of the characters wouldn’t change. The hair texture, eyes, and skin were ones they paid particular attention to."

Also, even if Square Enix didn't say that: having a such an incredibly character-centric MMO like FFXIV where players identities are more based on their characters than I have ever seen in any other game ever, means that it is a very bad decision to deliberately and directly change, not just improve (which of course implies some change) the look of characters.