Character graphical changes are NOT in an acceptable state, please make it optional

[NanaWiloh]

are you joking? they literally said "we don't want them to look like different characters, we just want people to say 'look, my character is pretty now.' " verbatim.

they LITERALLY PROMISED. IN a live letter. when they announced the changes. and repeated it. more than once.

That is not is promise that is them stating their wants which can change at any moment. Promise and want do not mean the same thing.