First is benchmark, second is my character in the current character creator.

I have to say that I am also pretty upset about this. To get the same colorations back I would have to change the lip color (currently set to none) and to fix the "dirty" looking skin shadows I would have to add the dirt face paint in a lighter color. The catch lights in the eyes are practically gone.
No free Fantasia will fix the fact that I do not want to play my character like this, that it doesn't feel like my character. I am aware that I am complaining over minor things because other people have definitely been hit worse - but I think it is everyone's right to complain about unwanted changes, especially if they're more drastic (like plastic skin, wrong highlights in the hair, completely changed jaw shapes etc.)
I was looking forward to the benchmark and instead it sucked all motivation to even play Dawntrail out of me. Will I quit? Probably not. Will I start giving SE less money and only sub every other month so I don't lose my housing? Probably.
Between the absolute disaster that the Dawntrail preorder was and THIS, I am at the point where I legit regret preordering.