Ever Since the DDOS attack i have not been able to log into EU servers

[DrCrazy147]

I keep on getting Error Code 2002 everytime i try logging into EU servers, i am on Xbox and have tried everything from restarting and switching off my wifi for different periods of time, adjusting my privacy setting to see if thats the problem but notning works and no other solution provided by the internet has helped me this far.

Im not sure if anyone else is experiencing this issue or if I'm just the only one.

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

Are you using a VPN?
Are you using a wired or wireless connection?
What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
Does the issue occur with one character or multiple characters?
At what point do you get disconnected and/or are unable to connect?
How often does the issue occur?

Are you still experiencing the issue?

Internet Service Provider:
Region/State:
All steps taken to resolve the issue:

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