So of course with the new graphic enhancements coming in Dawntrail, it was always expected that our characters wouldn't looks exactly the same. Most look just about the same though, or even better. I had 7 characters myself that I put though the benchmark, with 4 that I play regularly. All of them looked great actually and I'm happy to go forward with the new glow up.

.....EXCEPT!
Female Au Ra need work. Now this of course might be preference, especially when comparing with Raen and Xaela. I specifically play a female Xaela that I absolutely love, but no longer with the new graphics ;-;
The lighting doesn't seem to agree with her pale skin, though I imagine other skin types as well.
The scales and horns have nice texture detail now, but the color feels oversaturated.
The bottom lip looks too full. Definitely a point of varying opinion though.
The bottom eyelid seems to bulge out too much now, and probably should be reduced some.
My biggest issue is the pupil though. The pupils are just too big now and really throw off entire look of the character for me.

I put together some comparisons of my female Xaela. I even did a simple edit of a shot from the benchmark to give her back small pupils and less saturated scales and horns. After doing such a little edit, I was able to love my character again. I would hope that the devs are still in a character adjustment phase where they are able to fix a few minor things at least from any feedback. It would really make me, (and hopefully others) happy if they could fix the pupils and saturation. It would be a shame to have to resort to using fantasia, or even any sort of modding to fix a long time loved character.

Now all this isn't me trying to complain, and belittle the hard work the devs are putting into the graphics upgrade. Rather, sometimes things just don't hit their mark and some feedback is needed to nudge things into better state. In this case, the apparent art direction of the female Au Ra.
I believe there's still plenty of time for adjustments before the launch of the expansion, so I think it better to be vocal now about certain things while they can still be fixed. Although I hope most are satisfied with their respective character races.