DT Benchmark not launching

[DarkArvan]

There is no need to download any .NET Framework on Windows 10+, as its already part of the OS and gets updated via Windows Update automatically.
Otherwise something seriously is wrong with your windows installation.

[Arrianda]

After uninstalling Razer Synapse I no longer get the GameManagerService3.exe error in Event Viewer after crashing. Instead I'm seeing this error:
GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net\" does not exist."}

While researching this error I saw that it has been happening for several years with no fix except to rollback to Win 10. One suggestion is to update your BIOS and chipset driver which I just did and still crashes.

Next suggestion is to turn off AMD TPM and Global C-states Control in BIOS. I guess AMD and Windows don't work well together or they just don't want to fix this issue...

[DarkArvan]

AMD and Windows work very well together. No need to change such critical BIOS CPU settings for ffxiv to work. Running ffxiv on Ryzen since 2019.
AMD fTPM ist requiered for Windows 11 and some Anti-Cheat...
The GetCACaps Event should to be ignored.

[Arrianda]

After uninstalling Razer Synapse I no longer get the GameManagerService3.exe error in Event Viewer after crashing. Instead I'm seeing this error:
GetCACaps
GetCACaps: Not Found
{"Message":"The authority \"amd-keyid-907d65e9b562315997dd5ad086b2b7598957b92c.microsoftaik.azure.net\" does not exist."}

While researching this error I saw that it has been happening for several years with no fix except to rollback to Win 10. One suggestion is to update your BIOS and chipset driver which I just did and still crashes.

Next suggestion is to turn off AMD TPM and Global C-states Control in BIOS. I guess AMD and Windows don't work well together or they just don't want to fix this issue...

Well I did turn off AMD TPM and my computer worked for a while but NOW I'm getting blue screen with another error in Event Viewer: "The AMDRyzenMasterDriverV22 service failed to start due to the following error: The system cannot find the file specified." Looks like there's a conflict between AMDRyzenMasterDriverV20 and AMDRyzenMasterDriverV22 running at the same time. Here are the steps to fix:

Start Run command by pressing Win + R
Type regedit and press Enter
Go to Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services|AMDRyzenMasterDriverV20
Right Click on AMDRyzenMasterDriverV20 and select Delete
Restart computer

[Emmingly]

I had the error Faulting application name: GraphAdapterDesc.exe, version: 0.0.0.0, time stamp: 0x65d711b7 and was able to solve it by downloading GeForce Experience and installing drivers. Hope that helps someone!

[Vautravers]

Aaaand the updated benchmark crashes like the last one.

I'm starting to worry if both benchmarks don't work maybe neither will the game when gets updated to Dawntrail... dunno what will happen but my pc is WAY over the minimum specs (and over the recommended).

[Meowva]

I'm hoping the benchmark is just a bit funky. Might try the .net thing once I've had some sleep, though. No harm in ruling out potential causes.

edit 1: Looks like it didn't fix it, I can check if .NET 4.5 or 4.8 work though. My computer apparently has a (slightly wonky?) install of 4.6

[DarkArvan]

Some people had this issue with the Shadowbringers Benchmark too. It seems to be occured, when multiple GPU are installed (maybe the iGPU and the Discrete) one. Maybe try to select the right GPU in Windows / Game Settings and/or via NVIDIA Control Panel.