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  1. #1
    Player
    Drimn's Avatar
    Join Date
    Jul 2019
    Posts
    59
    Character
    Marius Drimn
    World
    Seraph
    Main Class
    Red Mage Lv 100
    I'm getting a stack overflow when I try to load the benchmark.

    Faulting application name: GraphAdapterDesc.exe, version: 0.0.0.0, time stamp: 0x65d711b7
    Faulting module name: ntdll.dll, version: 10.0.22621.3374, time stamp: 0xeae8eecc
    Exception code: 0xc00000fd
    Fault offset: 0x0000000000091882
    Faulting process id: 0x0x2300
    Faulting application start time: 0x0x1DA8EC87040C862
    Faulting application path: C:\Users\User\Documents\My Games\Benchmark\game\GraphAdapterDesc.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 7225814e-5a7f-4108-863f-05ecb1e6eecb
    Faulting package full name:
    Faulting package-relative application ID:
    I've set the launcher to run as administrator and turned off read-only on the folder it's in and all files inside of it. I have a 4080, an i7-13700F, and 32 GB of RAM, so I doubt it's a performance issue.
    (3)

  2. #2
    Player
    Airic's Avatar
    Join Date
    Apr 2024
    Posts
    2
    Character
    Airic Glimmer
    World
    Kujata
    Main Class
    Red Mage Lv 90
    The benchmark is also not working for me, currently running with a 3060ti, r5 5600x. and 32gb of RAM. Already tried reinstalling, updating drivers, running as admin, restarting PC, sfc /scannow, no old benchmarks downloaded, changing download location.
    The errors I have in Event Viewer are the following:
    Application Error
    Faulting application name: ffxiv-dawntrail-bench.exe, version: 1.0.0.0, time stamp: 0x660edc39
    Faulting module name: KERNELBASE.dll, version: 10.0.19041.4291, time stamp: 0xa956ff71
    Exception code: 0xe0434352
    Fault offset: 0x000000000002ab89
    Faulting process id: 0xb80
    Faulting application start time: 0x01da8ee780d88901
    Faulting application path: C:\Users\User\OneDrive\Desktop\ffxiv-dawntrail-bench\ffxiv-dawntrail-bench.exe
    Faulting module path: C:\Windows\System32\KERNELBASE.dll
    Report Id: f6c0d711-605d-40b9-aeeb-e7e5ffc7719d
    Faulting package full name:
    Faulting package-relative application ID:
    .NET Runtime
    Application: ffxiv-dawntrail-bench.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Management.ManagementException
    at System.Management.ManagementException.ThrowWithExtendedInfo(System.Management.ManagementStatus)
    at System.Management.ManagementObject.Initialize(Boolean)
    at System.Management.ManagementBaseObject.get_ClassName()
    at System.Management.ManagementClass.GetInstances(System.Management.EnumerationOptions)
    at ffxivbenchmarklanucher_proto.BenchmarkLanucher_Model.GetSystemInfo()
    at ffxivbenchmarklanucher_proto.BenchmarkLanucher_Model.Initialize(System.String)
    at ffxivbenchmarklanucher_proto.BenchmarkLanucher_ViewModel.Initialize(System.String)
    at ffxivbenchmarklanucher_proto.App.OnStartup(System.Windows.StartupEventArgs)
    at System.Windows.Application.<.ctor>b__1_0(System.Object)
    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
    at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
    at System.Windows.Threading.DispatcherOperation.InvokeImpl()
    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
    at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
    at System.Windows.Threading.DispatcherOperation.Invoke()
    at System.Windows.Threading.Dispatcher.ProcessQueue()
    at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
    at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
    at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
    at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
    at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
    at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
    at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
    at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
    at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
    at System.Windows.Application.RunDispatcher(System.Object)
    at System.Windows.Application.RunInternal(System.Windows.Window)
    at ffxivbenchmarklanucher_proto.App.Main()
    (1)
    Last edited by Airic; 04-15-2024 at 01:02 PM.

  3. #3
    Player
    Redivo's Avatar
    Join Date
    Sep 2022
    Posts
    4
    Character
    Raskol Nikov
    World
    Famfrit
    Main Class
    Dancer Lv 90
    I have the exact same errors
    (1)

  4. #4
    Player
    Limecat's Avatar
    Join Date
    Dec 2012
    Posts
    1,359
    Character
    Limecat Indignatio
    World
    Hyperion
    Main Class
    White Mage Lv 90
    I had to uninstall the current version of .net and downgrade to 4.5 to get the launcher GUI to run. I'm pretty sure it's a problem near-unique to my system though, I've never heard of anything else like it.
    (1)

  5. 04-15-2024 11:00 PM

  6. #6
    Player
    Redivo's Avatar
    Join Date
    Sep 2022
    Posts
    4
    Character
    Raskol Nikov
    World
    Famfrit
    Main Class
    Dancer Lv 90
    Quote Originally Posted by Limecat View Post
    I had to uninstall the current version of .net and downgrade to 4.5 to get the launcher GUI to run. I'm pretty sure it's a problem near-unique to my system though, I've never heard of anything else like it.
    Do you mind sharing step by step how you did that? I think I may be having the same issue with .NET
    (0)

  7. #7
    Player
    tinyTiff's Avatar
    Join Date
    Apr 2024
    Posts
    1
    Character
    Ryo'ta Molkoh
    World
    Zalera
    Main Class
    Dragoon Lv 78
    I downloaded the benchmark on my tablet computer and was able to launch it and the character creator on there. I then copied the extracted folder onto the computer that couldn't launch the benchmark and was finally able to launch it. But now the character creator isn't launching. A black screen will open and then close after a few seconds.
    (0)

  8. #8
    Player
    The_SlaY3R's Avatar
    Join Date
    Apr 2024
    Posts
    2
    Character
    Xagan Hikari
    World
    Ultros
    Main Class
    Dark Knight Lv 90
    I've got the same error, in the Event Viewer. I've tried to reinstalled .Net throught Control Pannel and .msi from MS. I also tried the "wbem" solution.
    Nothing seems to be working.
    (0)

  9. #9
    Player
    Limecat's Avatar
    Join Date
    Dec 2012
    Posts
    1,359
    Character
    Limecat Indignatio
    World
    Hyperion
    Main Class
    White Mage Lv 90
    edit: Ah, looks like someone else already found out a solution. That didn't work for me unfortunately, so whatever is going on with my computer remains a mystery. I'll leave this here though, just in case.

    1. First, you'll want to download the 4.5 installer off Microsoft's website. There's an offline and online version, the offline might be more convenient if you find yourself in a position to experiment with swapping.
    2.Then as a precaution, look in your installed programs list and find out what version you're currently using. Get the installer for that too, since obviously if you use any other software using later versions putting 4.5 on is going to make them all stop working.
    2a. Make a system restore point of your own for extra paranoia mitigation.
    3. Go into Add or Remove Programs, uninstall whatever version of .net you have going. It'll probably take a while.
    4. Install 4.5. It will also take a while. No restarts were needed during any of this.
    5. Try to run the benchmark. If the launcher GUI starts up now and you can change the settings/etc, yay.
    5a. If it doesn't and that wasn't your problem, either system restore back to your old .net, or use the later version installer to upgrade your .net back to where it's supposed to be. You can run that one without uninstalling 4.5 since it's an upgrade. The only reason for the previous uninstall is that .net installers will stop and tell you no if you try to run an earlier one while a more recent version is on your system.

    X. If you don't have any version of .net framework installed, well, that would explain your problem.

    ???. Later versions of .net are supposed to be wholly compatible with applications built for earlier versions, so I have no idea why it's behaving this way.
    (0)
    Last edited by Limecat; 04-16-2024 at 10:40 AM.

  10. #10
    Player
    JazzPlaysFF's Avatar
    Join Date
    Nov 2023
    Location
    Limsa Lominsa
    Posts
    11
    Character
    Pi Piwantal
    World
    Atomos
    Main Class
    Summoner Lv 100
    Hi there, my friends seems to be having a problem too and I am afraid that it might leak into the main game as well (he can't check it right now, he doesn't have the money for a sub at the moment). Can anyone say if this would affect the full game and how can we possibly try to fix it? Here's a forum post that goes a little more into detail of this problem, if you don't mind.
    https://forum.square-enix.com/ffxiv/...40#post6440540
    (0)

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