DT Benchmark not launching

[kittykat19955]

I'm having the same issue. I've tried updating my graphics drivers, running as administrator, I adjusted the compaatibility settings, etc. None of the usual fixes has worked.

[Redivo]

I found this solution on a reddit thread regarding the issue with the Benchmark not launching, and it actually worked for me!

I had the exact same problem as OP.

After doing some digging it looks like the launcher throws a System.Management.ManagementException when it tries to get the system information. For me, this seems to have been caused by corrupted files in my Windows Management Instrumentation service.

This should fix that:

Run cmd as Administrator

Type "cd wbem" and hit Enter

Type “dir /b *.mof *.mfl | findstr /v /i uninstall > moflist.txt & for /F %s in (moflist.txt) do mofcomp %s” and hit Enter.

[The_SlaY3R]

I've got the same error, in the Event Viewer. I've tried to reinstalled .Net throught Control Pannel and .msi from MS. I also tried the "wbem" solution.
Nothing seems to be working.

[Airic]

I found this solution on a reddit thread regarding the issue with the Benchmark not launching, and it actually worked for me!

This worked for me! For anyone else, there's other reddit threads that look like they might have more traction in terms of providing solutions so I'd keep watching those if this doesn't fix it.

[Limecat]

edit: Ah, looks like someone else already found out a solution. That didn't work for me unfortunately, so whatever is going on with my computer remains a mystery. I'll leave this here though, just in case.

1. First, you'll want to download the 4.5 installer off Microsoft's website. There's an offline and online version, the offline might be more convenient if you find yourself in a position to experiment with swapping.
2.Then as a precaution, look in your installed programs list and find out what version you're currently using. Get the installer for that too, since obviously if you use any other software using later versions putting 4.5 on is going to make them all stop working.
2a. Make a system restore point of your own for extra paranoia mitigation.
3. Go into Add or Remove Programs, uninstall whatever version of .net you have going. It'll probably take a while.
4. Install 4.5. It will also take a while. No restarts were needed during any of this.
5. Try to run the benchmark. If the launcher GUI starts up now and you can change the settings/etc, yay.
5a. If it doesn't and that wasn't your problem, either system restore back to your old .net, or use the later version installer to upgrade your .net back to where it's supposed to be. You can run that one without uninstalling 4.5 since it's an upgrade. The only reason for the previous uninstall is that .net installers will stop and tell you no if you try to run an earlier one while a more recent version is on your system.

X. If you don't have any version of .net framework installed, well, that would explain your problem.

???. Later versions of .net are supposed to be wholly compatible with applications built for earlier versions, so I have no idea why it's behaving this way.

[JazzPlaysFF]

Hi there, my friends seems to be having a problem too and I am afraid that it might leak into the main game as well (he can't check it right now, he doesn't have the money for a sub at the moment). Can anyone say if this would affect the full game and how can we possibly try to fix it? Here's a forum post that goes a little more into detail of this problem, if you don't mind.
https://forum.square-enix.com/ffxiv/...40#post6440540

[Calysto]

Thanks ; I was able to solve the problem by updating the following (sorry I can't tell you exactly which solved the issue) :
I did update manually :
-Nvidia drivers
-ZoneAlarm
-misc optional system update (.net runtime was not among them)

My potato was able to breach the 4k in laptop-hi with some margin ; my "current config" got me 2.5k :x

[Larirawiel]

-ZoneAlarm

Uninstall Zonealarm, pleeeeeeeeaaase. This software is a real piece of cr*p.



Cheers

[Arrianda]

I also crash a few seconds into the benchmark cutscene. I have the following setup:

OS: Windows 11 Home version 23H2 OS build: 22631.3447
Processor: AMD Ryzen 9 5900X 12-Core Processor 3.70GHz
Installed RAM: 64.0 GB
GPU: AMD Radeon RX 6800 XT
Driver version: 31.0.24027.1012
Driver date: 3/13/2024
DirectX version: 12

I looked at my Event Viewer when it crashed and saw that the application that was crashing was GameManagerService3.exe which is used for Razer Synapse to manage the games installed on your system. I found this link on Razer's forums to disable the service but it didn't work for me. I'm about to uninstall Razer Synapse and see if the benchmark works but it may affect my peripherals.

I also updated my .NET to 4.8 following these instructions from this reddit post. Instructions are below:

What I had to do was go into the Control Panel, then to Programs and go to Programs and Features.
There you will see Turn Windows features on or off.
Once you click on that a menu will open up where you will see .NET Framework 4.8 Advanced Services as the second item in the list.
Click on the + to the left of it and you will see further options.
Check the box next to ASP.NET 4.8 and click OK.

[The_SlaY3R]

I tried:
- Run as Admin
- Windows Updates
- Nvidia Upadtes
- wbem solution
- Resintall Net Framework throught control pannel AND Win10ISO

Nothing worked so far.