DT Benchmark not launching

[Noshpan]

Just want to add my hat to the benchmark simply not even starting. Even when running as admin. Just get a splash screen, CMD prompt & nothing.

[MedleySonata]

I was having this issue, where I could get the launcher to open fine, but if I tried to open the character creation or run the benchmark, it would load for a moment, show the loading screen, and then just close. Oddly, changing the settings to be in full screen made it work for me finally. It was in windowed mode initially, and windowed fullscreen also did not work.

[JTSpender]

I was able to run the benchmark fine on my computer, but my boyfriend is having this same issue. The splash screen loads, it opens the GraphAdapterDesc.exe app, and then crashes. When I checked the Event Log Viewer it was indeed this GraphAdapterDesc.exe that was crashing, in C:\WINDOWS\SYSTEM32\ntdll.dll. Windows 10 and drivers for both his main graphics card and his integrated graphics card are all up to date. Not sure what else to do.

[somnysis]

I was having slightly different but similar issues (benchmark would launch and instantly crash) and managed to fix it. I knew my laptop wasn't the best but I was certain it should at least be able to open!!

(for those with nvidia graphics cards)
By checking device manager it said my nvidia driver was up to date and had no updates. I had nvidia geforce experience installed, checked that too, I had previously installed some version of the 'GeForce Game Ready Driver,' and the application said there was a new version of that to download. However every time I tried to install that it said it failed. Figured the application itself might've been outdated so I uninstalled geforce experience and reinstalled it. I was then able to download the newer game ready driver, and from there the dawntrail benchmark launched perfectly!

I suspect my old 'game ready' driver had compatibility issues with the benchmark.

[Drimn]

I'm getting a stack overflow when I try to load the benchmark.

Faulting application name: GraphAdapterDesc.exe, version: 0.0.0.0, time stamp: 0x65d711b7
Faulting module name: ntdll.dll, version: 10.0.22621.3374, time stamp: 0xeae8eecc
Exception code: 0xc00000fd
Fault offset: 0x0000000000091882
Faulting process id: 0x0x2300
Faulting application start time: 0x0x1DA8EC87040C862
Faulting application path: C:\Users\User\Documents\My Games\Benchmark\game\GraphAdapterDesc.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 7225814e-5a7f-4108-863f-05ecb1e6eecb
Faulting package full name:
Faulting package-relative application ID:

I've set the launcher to run as administrator and turned off read-only on the folder it's in and all files inside of it. I have a 4080, an i7-13700F, and 32 GB of RAM, so I doubt it's a performance issue.

[Airic]

The benchmark is also not working for me, currently running with a 3060ti, r5 5600x. and 32gb of RAM. Already tried reinstalling, updating drivers, running as admin, restarting PC, sfc /scannow, no old benchmarks downloaded, changing download location.
The errors I have in Event Viewer are the following:
Application Error

Faulting application name: ffxiv-dawntrail-bench.exe, version: 1.0.0.0, time stamp: 0x660edc39
Faulting module name: KERNELBASE.dll, version: 10.0.19041.4291, time stamp: 0xa956ff71
Exception code: 0xe0434352
Fault offset: 0x000000000002ab89
Faulting process id: 0xb80
Faulting application start time: 0x01da8ee780d88901
Faulting application path: C:\Users\User\OneDrive\Desktop\ffxiv-dawntrail-bench\ffxiv-dawntrail-bench.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: f6c0d711-605d-40b9-aeeb-e7e5ffc7719d
Faulting package full name:
Faulting package-relative application ID:

.NET Runtime

Application: ffxiv-dawntrail-bench.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Management.ManagementException
at System.Management.ManagementException.ThrowWithExtendedInfo(System.Management.ManagementStatus)
at System.Management.ManagementObject.Initialize(Boolean)
at System.Management.ManagementBaseObject.get_ClassName()
at System.Management.ManagementClass.GetInstances(System.Management.EnumerationOptions)
at ffxivbenchmarklanucher_proto.BenchmarkLanucher_Model.GetSystemInfo()
at ffxivbenchmarklanucher_proto.BenchmarkLanucher_Model.Initialize(System.String)
at ffxivbenchmarklanucher_proto.BenchmarkLanucher_ViewModel.Initialize(System.String)
at ffxivbenchmarklanucher_proto.App.OnStartup(System.Windows.StartupEventArgs)
at System.Windows.Application.<.ctor>b__1_0(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
at System.Windows.Application.RunDispatcher(System.Object)
at System.Windows.Application.RunInternal(System.Windows.Window)
at ffxivbenchmarklanucher_proto.App.Main()

[Redivo]

I have the exact same errors

[Limecat]

I had to uninstall the current version of .net and downgrade to 4.5 to get the launcher GUI to run. I'm pretty sure it's a problem near-unique to my system though, I've never heard of anything else like it.

[tinyTiff]

I downloaded the benchmark on my tablet computer and was able to launch it and the character creator on there. I then copied the extracted folder onto the computer that couldn't launch the benchmark and was finally able to launch it. But now the character creator isn't launching. A black screen will open and then close after a few seconds.

[Redivo]

I had to uninstall the current version of .net and downgrade to 4.5 to get the launcher GUI to run. I'm pretty sure it's a problem near-unique to my system though, I've never heard of anything else like it.

Do you mind sharing step by step how you did that? I think I may be having the same issue with .NET