Quote Originally Posted by Votraftur View Post
Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

Are you using a VPN?
Are you using a wired or wireless connection?
What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
Does the issue occur with one character or multiple characters?
How often does the issue occur?

Internet Service Provider:
Region/State:

Have you already reset your network equipment and/or contact your ISP?

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
Hello, ty for answer.

-Are you using a VPN?- usually not, but due to troubleshooting I tried NordVPN and WTFast, did not helped with DCs

-Are you using a wired or wireless connection? - Wired ethernet cable

-What Platform are you using? (Steam/Windows/Mac/PS4 etc.) - Directly through official laungher from FFXIV website

-Does the issue occur with one character or multiple characters? - Playing just one character, problem was not there 3 years back i played lastly. Returned to game 3-4 weeks ago and trying to fix this problem entire time.

-How often does the issue occur? - At random in any activity, can it be during roulette, during watching story cutscene, even with just AFking. During morning / noon I can play mostly undisturbed, but still disconnect here and there, but game is near unplayable during PEAK TIMES. In the evening and night I have usually several disconnects per hour.

-Internet Service Provider: BBXNET (going to change for Orange soon, but not sure if it will help, because even VPN did not helped)
Region/State: Slovakia / Central SVK

-Have you already reset your network equipment and/or contact your ISP? - Yes, tried every possible solution found online. Contact at ISP said, everygthing is fine on their side, checked if ports are properly opened. (did it myself before inside modem settings)

Regards