Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Please try the following:
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable). If you drivers are up to date, please try rolling back to an earlier version instead.
- Please try lowering the resolution.
- Please try running the game as an administrator.
- You may also try capping the FPS in game.
- If possible, please try lowering the polling rate of the mouse.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive. (If Steam version, make sure both the game and Steam are installed on same drive)
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!