I purchased the game the first day it was available. I was not able to log in, but checked out as a guest using the e-mail associated with my account. The purchase went through on my credit card, but I haven't gotten any confirmation of it. The order is not showing up in my account on Mog Station or the Square Enix store, and I've gotten no confirmation in my e-mail (and yes, I've checked the junk mail folder). I'm not sure posting here will do any good, I've submitted a ticket to the store support, but so far have only gotten canned responses.

Normally I would dispute the transaction on my credit card if this went on for much longer, but I'm afraid my account will be banned if I do it in this case.