Random FPS drops

[Fruitloop]

These past 3-4 months my FPS will drop from 59-60 to 11 for a second or two and then shoot back up. This happens kinda randomly, sometimes every 15-25 minutes sometimes it can be stable for hours. Doesn't happen in any specific location, it's just random. It can happen in dungeons or when I'm just walking around the world, or even when I'm not really doing anything.

Can connection issues cause this? My ping gets a little wonky at times but that's always been like that, while the FPS drops only starting happening a few months ago plus like i said it's kinda random. See below for ping and system stuff.

Ping statistics for 204.2.29.7:
Packets: Sent = 40, Received = 40, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 161ms, Maximum = 364ms, Average = 169ms

OS Name Microsoft Windows 11 Home
Version 10.0.22631 Build 22631
System Manufacturer LENOVO
System Model 82K2
System Type x64-based PC
System SKU LENOVO_MT_82K2_BU_idea_FM_IdeaPad Gaming 3 15ACH6
Processor AMD Ryzen 5 5600H with Radeon Graphics, 3301 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date LENOVO H3CN32WW(V2.02), 2/23/2022
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 5.86 GB
Available Physical Memory 618 MB

Name AMD Radeon(TM) Graphics
Adapter RAM (2,147,483,648) bytes
Driver Version 31.0.12044.56000

Name NVIDIA GeForce RTX 3050 Ti Laptop GPU
Adapter RAM (1,048,576) bytes
Driver Version 31.0.15.4629

Average GPU temp is usually around 67 degrees.

I've tried updating drivers, lowest graphic settings and closing all background applications. I also play in windowed mode. I don't have any extra antivirus downloaded. I've checked event viewer for any system or application errors and there is none.

Not sure what else to do to make it better or if it's just my hardware, any help appreciated.

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums. Generally the issue you are describing occurs when computer hardware cannot meet the demands of the game. Although your GPU may be more than sufficient, there is a possibility that your CPU may be struggling.

There is some debate whether connection issues may be a contributing factor, however these issues would generally present itself in a different manner but should not actually affect the FPS.

To try and resolve this, please attempt the following:
- Reinstall the drivers for your graphics card and sound drivers (if applicable) if they are already updated.
- Please try running the game as an administrator.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive. (If Steam version, make sure both the game and Steam are installed on same drive)
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.
- Verify installation files (Steam)
- Reinstall game (If steam version, try uninstalling and reinstalling both the game and Steam)

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!