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  1. #1
    Player
    SnowVix's Avatar
    Join Date
    Apr 2019
    Posts
    763
    Character
    Charming Tulip
    World
    Cactuar
    Main Class
    Sage Lv 100
    Quote Originally Posted by kiraira View Post
    I was unable to log into my account when Dawntrail was dropped, so I bought the game as a guest via credit card. I got my order's confirmation email, but no preorder code with it. Am I screwed because I didn't buy the game while logged in? I've been waiting on a reply back from support since 3/28. I'm really nervous that I won't get my code at all. Is anyone else having this problem?
    Have you checked your spam folder? Outlook's was really aggressive and scrapped mine because it came right after the purchase email.
    (1)

  2. #2
    Player
    Amenara's Avatar
    Join Date
    Apr 2019
    Posts
    1,040
    Character
    Rhela Tsurugi
    World
    Gilgamesh
    Main Class
    Viper Lv 100
    Quote Originally Posted by SnowVix View Post
    Have you checked your spam folder? Outlook's was really aggressive and scrapped mine because it came right after the purchase email.
    Yeah, the SE emails ended up in a random, not inbox, folder in my gmail as well, was weird to see. That being said it still took a day for me to get my codes after I pre-ordered which was a bit odd, not that it really mattered. Had friends get theirs instantly and other stuck waiting like I was.
    (1)

  3. #3
    Player
    SnowVix's Avatar
    Join Date
    Apr 2019
    Posts
    763
    Character
    Charming Tulip
    World
    Cactuar
    Main Class
    Sage Lv 100
    Quote Originally Posted by Amenara View Post
    Yeah, the SE emails ended up in a random, not inbox, folder in my gmail as well, was weird to see. That being said it still took a day for me to get my codes after I pre-ordered which was a bit odd, not that it really mattered. Had friends get theirs instantly and other stuck waiting like I was.
    Yeah, the gmail filtering still needs some work. It seems to think my electric bills should be tossed in the "Updates" folder instead of main.
    (0)

  4. #4
    Player
    kiraira's Avatar
    Join Date
    Sep 2022
    Posts
    13
    Character
    Yvin Ophet
    World
    Zalera
    Main Class
    Sage Lv 100
    I don't use Outlook, but I did check every folder in my email. Nothing anywhere. I'm really worried. It doesn't seem like anyone else has been waiting as long as I have.

    Edit: Speak of the devil, bonus code finally obtained! Crisis averted. I do hope that anyone else experiencing a delay receives their codes soon, though.
    (2)
    Last edited by kiraira; 04-03-2024 at 01:03 AM. Reason: update