Quote Originally Posted by Brynne View Post
My friends who play on Playstation say that they just bought the expansion and the pre-order items showed up in their in-game inboxes. If that didn't happen for you, you should first make sure your purchase went through and if it did, contact SE support for help.
PlayStation is different. IIRC, everything is automatic because your SE account is married to your PSN. I haven't been on PlayStation since ShB, but that's one advantage of console.