Has anyone still not received their preorder codes?

[LilimoLimomo]

I see folks talking about receiving codes for the pre-order bonuses via email; does that apply to PS5 and PS4 pre-orders as well as PC ones? I'm used to PS5 pre-orders just giving you the stuff without any need for codes (though maybe FF14 is different, it's been a hot minute since Endwalker) and I want to make sure I have my ducks in a row before making a support ticket.

[Jeeqbit]

T

I see folks talking about receiving codes for the pre-order bonuses via email; does that apply to PS5 and PS4 pre-orders as well as PC ones? I'm used to PS5 pre-orders just giving you the stuff without any need for codes (though maybe FF14 is different, it's been a hot minute since Endwalker) and I want to make sure I have my ducks in a row before making a support ticket.

Usually FFXIV codes need to be entered via the mogstation. In some cases, platforms like Steam show the codes in a menu somewhere, but that is likely the game and expansion codes rather than preorder codes.

If there are special differences for Playstation then I don’t know.

[Brynne]

I see folks talking about receiving codes for the pre-order bonuses via email; does that apply to PS5 and PS4 pre-orders as well as PC ones? I'm used to PS5 pre-orders just giving you the stuff without any need for codes (though maybe FF14 is different, it's been a hot minute since Endwalker) and I want to make sure I have my ducks in a row before making a support ticket.

My friends who play on Playstation say that they just bought the expansion and the pre-order items showed up in their in-game inboxes. If that didn't happen for you, you should first make sure your purchase went through and if it did, contact SE support for help.

[DiaDeem]

My friends who play on Playstation say that they just bought the expansion and the pre-order items showed up in their in-game inboxes. If that didn't happen for you, you should first make sure your purchase went through and if it did, contact SE support for help.

PlayStation is different. IIRC, everything is automatic because your SE account is married to your PSN. I haven't been on PlayStation since ShB, but that's one advantage of console.

[DrWho2010]

I see folks talking about receiving codes for the pre-order bonuses via email; does that apply to PS5 and PS4 pre-orders as well as PC ones? I'm used to PS5 pre-orders just giving you the stuff without any need for codes (though maybe FF14 is different, it's been a hot minute since Endwalker) and I want to make sure I have my ducks in a row before making a support ticket.

There are no codes needed for PS4/PS5. You buy off the Playstation store, then the next time you open the game, you'll be asked to apply the purchase to your square enix account. Then it's done. ezpz

[Sotaris]

I see folks talking about receiving codes for the pre-order bonuses via email; does that apply to PS5 and PS4 pre-orders as well as PC ones? I'm used to PS5 pre-orders just giving you the stuff without any need for codes (though maybe FF14 is different, it's been a hot minute since Endwalker) and I want to make sure I have my ducks in a row before making a support ticket.

On console it automatically applied, you just have to quit the game (if it was running when you pre-ordered on PSN / MS Store) to apply the license to your account.