Quote Originally Posted by kiraira View Post
I was unable to log into my account when Dawntrail was dropped, so I bought the game as a guest via credit card. I got my order's confirmation email, but no preorder code with it. Am I screwed because I didn't buy the game while logged in? I've been waiting on a reply back from support since 3/28. I'm really nervous that I won't get my code at all. Is anyone else having this problem?
I did the same thing as you did and checked out as guest. I received the "immediate" bonus code for the earring and Zidane minion the next day. Per the support site, if you haven't received the bonus code after 48 hours of your order being confirmed, then contact support.

If you were expecting the actual game code for Dawntrail you will not get that until just before the early access day in June.

I'm stressing the fact that it's the bonus code that you will only receive this far out from release. You weren't clear in your original post about which code you are after.