Unable to unlock quest on Island Sanctuary at Level 15

[disasterlex]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date of issue: 03/28/2024
Time of issue: 08:43 PM CST
Frequency: Ongoing
World name: Siren
Character name@Home World name: Lyari Astvinur@Siren
Retainer name: None
NPC name: Pathological Pathfinder Mk. VI
Monster name: None
Class/Level: Red Mage 90
Party or solo: Solo
In-game time: 01:53 AM (issue present at all in-game times)
Area and coordinates: Island Sanctuary (15.1, 30.3, 0.8)
Housing: None
Steps:
1. Island Sanctuary leveled successfully to 12 and cave area unlocked
2. Island Sanctuary currently leveled to 16
3. Bestest Mammet-sized Builder's Tools successfully crafted
4. All workshops and granary upgraded to level IV
5. All landmark plots built
6. All building projects have played the "project finished" cutscene
7. Pathological Pathfinder Mk. VI quest is still showing up as red/unavailable

Connection Specs
- Type of internet connection/provider: CAT-5/Ethernet connection
- Modem maker/model number: AT&T U-verse model no. 5268ACFXN

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU 11th Gen Intel(R) Core(TM) i5-11400 @ 2.60GHz (12 CPUs), ~2.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS O54KT1AA
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16103.164MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 22759.164MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 474.716GB SYSTEM_FREEDISC_SPACE 166.516GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 931.258GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3050 OEM
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3050 OEM
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8056.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8051.582 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (75Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvle.inf_amd64_8436de555010e564\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvle.inf_amd64_8436de555010e564\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvle.inf_amd64_8436de555010e564\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvle.inf_amd64_8436de555010e564\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.3770
SYSTEM_GRAPHICS_DRIVER_DATE 10/17/2023 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (2- JLab GO Air Pop)
SYSTEM_SOUND_DEVICE_ID {876C79D8-C7EE-46E3-8C5D-D5D3799D706F}
SYSTEM_SOUND_DEVICE_NAME BthA2dp.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22621.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/5/2022 19:00:00
SYSTEM_SOUND K272HL H (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {EF87012D-E90F-4629-AB78-D10038FCC854}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.40.14
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/17/2023 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C8638770-6FF5-11ED-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C8638770-6FF5-11ED-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C863D590-6FF5-11ED-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C863D590-6FF5-11ED-8004444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E427710-9B49-11ED-8001444553540000}
SYSTEM_INPUT_NAME Rapoo Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {66CAD440-6FF6-11ED-8006444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E42C530-9B49-11ED-8002444553540000}
SYSTEM_INPUT_NAME Rapoo Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {31BDEDE0-CA3D-11ED-8002444553540000}
SYSTEM_INPUT_NAME HUION HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E42EC40-9B49-11ED-8003444553540000}
SYSTEM_INPUT_NAME Rapoo Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {31BE14F0-CA3D-11ED-8004444553540000}
SYSTEM_INPUT_NAME HUION HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A6A29600-6F85-11ED-8003444553540000}
SYSTEM_INPUT_NAME ITE Device(8297)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A6AC32F0-6F85-11ED-8004444553540000}
SYSTEM_INPUT_NAME ITE Device(8297)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4E436170-9B49-11ED-8004444553540000}
SYSTEM_INPUT_NAME Rapoo Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

------------------------------------------------------

[Jeeqbit]

6. All building projects have played the "project finished" cutscene

It's good you mentioned this because this was the usual cause of issues before they patched it.

7. Pathological Pathfinder Mk. VI quest is still showing up as red/unavailable

What does it say you need to do when you try to click the quest, if anything?

Do you have 3,000 seafarers cowries?