Hello MangoatBiafra,

We apologize for the inconvenience caused by the current traffic issue happening on the store. The SQUARE ENIX Online Store has been experiencing issues earlier in the day. The team has provided updates on our official social media channels. The earlier announcement regarding the issue being looked into here https://twitter.com/FF_XIV_EN/status...60718539510074 and you may browse the official handle under https://twitter.com/FF_XIV_EN for other subsequent updates.

We do hope this information has been helpful. Should you still encounter any issues with the SQUARE ENIX Online Store after site access has become stable again, you may contact the SQUARE ENIX Online Store Support Team via the following URL: https://sqex.to/storesupport

This thread will be moved to "Separate Support Required" as a result.