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  1. 03-27-2024 08:00 AM #1
    MangoatBiafra
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    MangoatBiafra's Avatar
    Join Date
    Dec 2021
    Posts
    2
    Character
    Jackie Potate
    World
    Sargatanas
    Main Class
    Sage Lv 90

    Login to SE store not working

    lol. Login times out. I get a cloudflare page showing bad gateway at square-enix. Seems like you guys didn’t really load test this well. In this day, with Amazon and others scaling to millions of simultaneous users, not even being able to log in is kinda poor.
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  2. 03-27-2024 01:09 PM #2
    Eenkalzet
    Moderator Eenkalzet's Avatar
    Join Date
    Jul 2022
    Posts
    298
    Hello MangoatBiafra,

    We apologize for the inconvenience caused by the current traffic issue happening on the store. The SQUARE ENIX Online Store has been experiencing issues earlier in the day. The team has provided updates on our official social media channels. The earlier announcement regarding the issue being looked into here https://twitter.com/FF_XIV_EN/status...60718539510074 and you may browse the official handle under https://twitter.com/FF_XIV_EN for other subsequent updates.

    We do hope this information has been helpful. Should you still encounter any issues with the SQUARE ENIX Online Store after site access has become stable again, you may contact the SQUARE ENIX Online Store Support Team via the following URL: https://sqex.to/storesupport

    This thread will be moved to "Separate Support Required" as a result.
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