Bugged character is crashing game

[Mercus352]

After I logged into a game, I tried to teleport from Kugane to Yanxia. During loading game crashed, and now everytime i try to log into my main character game crashes: https://imgur.com/a/6wNKz47

All the other characters works fine and i can play with them. Only my main is bugged and is crashing the game.

Date & Time: 25.03.2024 ~19:00 CEST
World name: Moogle
Character name: Ysanarae Vaqirelle
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: White Mage / Lv. 74
Party or solo: Solo
In-game time: N/A
Area and coordinates: Kugane, The Ruby Bazaar
Housing: N/A
Steps:
1. Logged into a game
2. Selected Yanxia/Namai for teleport
3. Game crashed
4. Lunched game and tried to log into the same character
5. Game crashed again

Connection Specs
- Type of internet connection/provider: Optic fibre / T-mobile
- Modem maker/model number: Sagemcom/F@ST 5670V2

[Jeeqbit]

Few things to try:

• Close the game, go to Documents\My Games\Final Fantasy XIV - A Realm Reborn, move all the CHAR folders somewhere else (but keep them somewhere as a backup). Start the game. It will reset all your hotbars, HUD Layout and macros, but it sometimes fixes the crash if one of these files is corrupted.
• Go to C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\sqpack, open each folder one at a time, attempt to copy+paste each individual patch file to another location (you can cancel after it). If it fails, then the data is corrupted (particularly common on an SSD due to a cylinder failing).
• If the crash is related to a specific location, you can right-click your character and press Visit Another World Server. It will put you on a different server but in Ul'dah. You can return to your homeworld by clicking the aetheryte.

[Mercus352]

Visit of Another World Server worked, thank you very much

[Jeeqbit]

Since it worked, it's most likely not your CHAR folders that were the problem, so you if you did adjust them, you can drag your CHAR files back where they were and overwrite any new files the game made.

There is a good chance returning to Yanxia will crash you again. It could be a bug, or a graphics issue, or a problem with your patch files as I mentioned. Although the method I explained will identify which patch file this is, what will ultimately solve a corrupted patch file is reinstalling and redownloading the entire game.