SE EU Store Payment issues?

[LianaThorne]

Look. Sotaris is overreacting. Making a Drama out of nothing.
I noticed that she is angry. I didn't want to discuss this here in the Official Forum.
It simply isn't the right place. Why? Because people like you come running and want to be Part of a Drama that really isn't a Drama.
I din't know Sotaris exist before she respondet to my Post here.
She never told me that she does not want to have any contact.
I went to Lich. I've sent a ''Hi" to her. I've sent a follow up whisper to tell her that I'm from the Forum. Nothing more.
I waited a minute or so to see if she want to respond.
She didn't. So I left Lich and went back to Shiva.
That was it.
The Mods can check every Tell from my Chat Log to check if I really stalked her.
And they can check where I was and how long i was there.
She is just a Drama Queen.

You went out of your way to track down someone on here without their permission. Thats the big thing.

There really isn't a reason to "work things out privately" unless you're worried about people here seeing something that you don't want them to. You could have also just been like the majority of people here and just move on when you argue with someone lol. I disagree with people all the time on here but don't feel a need to reach out randomly to fix things because whatever it is we're disagreeing over isn't anything that actually matters at the end of the day.

That's all that really needs to be said, keep Forum convos to the Forum.

[Souljacker]

Look. Sotaris is overreacting. Making a Drama out of nothing.
I noticed that she is angry. I didn't want to discuss this here in the Official Forum.
It simply isn't the right place. Why? Because people like you come running and want to be Part of a Drama that really isn't a Drama.
I din't know Sotaris exist before she respondet to my Post here.
She never told me that she does not want to have any contact.
I went to Lich. I've sent a ''Hi" to her. I've sent a follow up whisper to tell her that I'm from the Forum. Nothing more.
I waited a minute or so to see if she want to respond.
She didn't. So I left Lich and went back to Shiva.
That was it.
The Mods can check every Tell from my Chat Log to check if I really stalked her.
And they can check where I was and how long i was there.
She is just a Drama Queen.

Listen, I know that a lot of folks weren't really taught a lot of life skills growing up. So I'm going to do you a favor. I'm going to be your "mom for a minute".

What you did is unequivocally stalking behavior. You could have suggested bringing the conversation offline here, and then had the other party agreed, taken the conversation offline. Instead of that, you looked at what world that player is on, and then went over there and checked to see if that player was online, and then proceeded to send them private messages. That's a clear boundary violation - someone posting in a thread here is not blanket permission to track them down in game to continue whatever discussion you felt needed to be continued. That player isn't a "drama queen" for wanting to enjoy the game without being bothered by someone in a forum thread.

I strongly suggest you take a step back and look at your behavior before you do end up doing something that lands you in some trouble. I promise you, it won't have been worth it when you look back.

[Larirawiel]

FYI, if you buy the expansion via Steam then you will not get any e-mails from SQEX with game keys. In this case, you have to right click the game in Steam -> manage -> CD keys. Then you can redeem it.


Cheers

[LuluVbritannia]

3rd day waiting for support to answer back.

Been charged, but the order says canceled, amazing customer service and store from SE.

[Souljacker]

3rd day waiting for support to answer back.

Been charged, but the order says canceled, amazing customer service and store from SE.

Not in EU, but I'm on day 2 of a support ticket just trying to preorder. Silence on twitter and everywhere else from SE, nothing since the 26th like the problems just magically disappeared.

Not really sure what to do at this point. There doesn't seem to be any clear escalation path for the website issues.

[Aelin_Ashryver]

When trying to check out and log into my account it's giving me 404, I'll preorder later when it's working. Release is a long way away yet anyway!

[Ardeth]

Not in EU, but I'm on day 2 of a support ticket just trying to preorder. Silence on twitter and everywhere else from SE, nothing since the 26th like the problems just magically disappeared.

Not really sure what to do at this point. There doesn't seem to be any clear escalation path for the website issues.

It sucks as well because what are you going to do? You can't just not buy Dawntrail because they got you hooked. So you can't speak with your wallet. Their CS is an absolute joke most of the time anyway, and now they're ignoring us. I'm scared to do a charge back because most companies ban you for it, but I got a double charge on my one card. My Amazon card worked just fine, and I got my code, but I'm out that money until it either falls off or SE refunds me. But CS has been silent. I feel like I'm dealing with Blizzard, but I can't even make that joke. Blizzard's CS is absolutely amazing when it comes to money. In the game, they could give a rats, but when D4 came out and my launcher stroked out and I bought it 3 times, they immediately fixed the problem. Like 5 minutes tops.

[LuluVbritannia]

Exactly, when it comes to the store Blizz is very good.

I always used Bnet or the online store 0 issues, bought TWW first sec it got announced and had no problems.

Meanwhile we have SE with 0 CS and a trash website that charges your card and doesn't give you the service you paid for.

[Glenfiddich]

Not in EU..

You can read, right?

The Title of this Thread is SE EU Store Payment issues?

[Glenfiddich]

I'm scared to do a charge back because most companies ban you for it...

I'm going to do that after the Easter Holidays. I have to go to the Police to file charges against Square Enix. Only then my Bank is going to charge back.
I was thinking about quitting this Game for quite some times now anyway. If they are going to ban me, so be it.
Maybe it's the perfect Time before a new Expansion comes out.