Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for the issue with regards to the PlayStation 5 DualSense Edge controller not properly mapping in Final Fantasy XIV. Just to gather more information, is the controller fully synced via Bluetooth or wired cable? Has any other controller given you a problem for Final Fantasy XIV? We would also like to ask if you are able to fully update the drivers for the controller in question? Lastly, have you tried recalibrating or adjusting the controller via Windows settings as well?

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!