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  1. #1
    Player
    Salaru's Avatar
    Join Date
    Nov 2018
    Posts
    22
    Character
    Salaru Turk
    World
    Sephirot
    Main Class
    Weaver Lv 77

    Won't let me log in

    When I was last playing a few days ago before the update, everything was working fine. But after a couple days break, I come back and it won't let me log in with the "This service account does not have a valid FINAL FANTASY XIV License" nonsense. I checked the account status and it says still 13 days left in my paid subscription. I added another month, and it still says it when I tried logging in. Then I tried reinstalling it, and it is now detecting me on a MAC!?!? Saying I need to buy a MAC version? I have a windows steam account for FF14, and it was working fine before.

    Note: I installed the steam app and the game on my Linux PC after ditching windows a few months ago. Did the last FF14 update boot out Linux users or something?
    Is it the steam app being detected as the MAC version when I'm on Linux? And before anyone says that square enix doesn't deal with linux issues, the issue came from their update. They're responsible for their updates.
    *EDIT* Apparently a known issue with the latest patch.
    https://www.reddit.com/r/SteamDeck/c..._launch_issue/
    Another edit.
    This link shows the solution. (for now)
    https://www.reddit.com/r/ffxiv/comme...eb2x&context=3
    (1)
    Last edited by Salaru; 03-20-2024 at 07:42 AM.

  2. #2
    Moderator Eenkalzet's Avatar
    Join Date
    Jul 2022
    Posts
    298
    Greetings Salaru,

    We apologize for any inconvenience this issue you've experienced has caused. Based on the information provided it would appear that the issue you're experiencing could be due to the known issue with Login's via Steam. An official announcement was made on the Official Lodestone and it is being looked into. We'd suggest to periodically check the Lodestone for any further updates. The announcement can be found here: https://na.finalfantasyxiv.com/lodes...7901484ce44c60

    Thank you for posting in the Final Fantasy XIV Technical Support Forums
    (0)

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