Quote Originally Posted by AmiableApkallu View Post
That's talking about unknowledgeable players. It takes only a little willpower and effort to type in Party chat, "Uh, how'd I die?" Or, "What was I supposed to do there?" Or, in this day and age, to find a YouTube video or wiki-site.

Knowledge can be sought out. No one has to wait for it to be presented to them on a silver platter.
As a game designer, it doesn't really matter what options your casual players have available to them if the statistics show that they won't exercise those options. You can expect your casual players to ask questions or do research until you're blue in the face, but that expectation won't change reality.

Your designs, however, can change things. Game design is all about meeting your players where they're at and strategically designing your game such that it manipulates them into being where you want them to be. If you design your game correctly, you'll statistically turn most of your players from newbies into champions.

For better or worse, CBU3 hasn't invested much into this aspect of design. The results are exactly what you'd expect from a game that does little to teach its players while having an overwhelmingly casual install base.