It's a problem of accommodation. We FF14 players are known for being kind and supportive in the face of failure. The game however in its majority share has been made so that newer players never face failure.
It's all giggling and laughing because tanks are so strong in most content they can solo bosses by themselves but that is just far too accommodating to these people we've atrophied the minds of players, so they go into EXs which aren't that much more difficult than normal content but it asks just a pinch more from you, they fail. Well, these players haven't faced failure before so what happens to the pf group? They get frustrated and they quit. Now the player who was ready to face the challenge is left with a worst experience of not being able to complete that EX without a dedicated friend group. Well really it's Savage which is where you should start having the dedicated groups. EX is the tone setter, Savage is the amplifier ya dig?
Nobody wants the game to be super sweaty and difficult. As Yoshi-P said in a recent interview we need more stress. More pits in the sidescroller to fall into. Our issue is the normal game, has no pits, it shouldn't be difficult, it should prepare you with skills so by max level you are prepared to enter the higher ends of content. EX and Unreals should be the entry level to Savage which should be our median level to Ultimates. Normal then should be tutorial that sets people on the path necessary to tackle end game challenges and not be faced with a massive skill wall. The gap between normal and EX isn't as big as we think. We do not need to construct a bridge between the two with midcore content. Normal at max level should be midcore.