I wanted to take a moment to express my appreciation for GM Rynemeril's swift understanding of my situation and helping to resolve it! They were extremely nice and professional about what I had to submit a report about and were thorough in getting details surrounding the situation in an unbiased and focused manner to make an accurate call regarding it.
I always feel anxious when I put in reports about other players and they made me feel safe enough to talk about the issue without having to worry about retaliation.