Unable to load game.

[Baked_Ghost]

I am unable to load the game regardless of resolution or window settings. The only way I can get the game to load is to completely reset the system setting in the launcher. The game also won’t close properly even if the system setting were reset. The support staff gave up trying to fix this issue and sent me here, hope y’all are more helpful.

[Eenkalzet]

Greetings Baked_Ghost,

We would like to apologize for the error you are experiencing. For us to better assist you, please respond with the following information:

- Platform (Windows or Steam):
- Other programs running while the game is playing (if any)
- Frequency at which error occurs:
- Any other steps taken to resolve the issue:

We would also like to request for a system report. This can be generated by opening the launcher and going to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display and then copy and paste all the details into a response here.

We do look forward to hearing back from you so we can assist with the issue accordingly.

[Baked_Ghost]

i have it on steam.
i have a lot of stuff and i dont feel like typing it all out. (yes ive only had steam open to play the game, it didnt like that very well)
the frequency is whenever i want to play. this is an every single time i want to play problem. i am tired of having to keep putting my settings back over and over again.
yes i have tried loading and closing the game in all resolutions and window size. ive done everything the outdated scripts from the support staff told me to do. ive tried just about everything except a fresh os install.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Ghost-Pc\Documents
FINAL FANTASY XIV Online C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online
Immerse Gamepack FINAL FANTASY XIV Edition version 2.1.0.0 C:\Program Files\Embody\Immerse Gamepack FINAL FANTASY XIV Edition\
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU 13th Gen Intel(R) Core(TM) i9-13900K (32 CPUs), ~3.0GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 32 SYSTEM_CORE_PHYSICS 24
SYSTEM_BIOS 1630
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32508.941MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 110332.941MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.667GB SYSTEM_FREEDISC_SPACE 406.141GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.319GB SYSTEM_FREEDISC_SPACE 125.024GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.910GB SYSTEM_FREEDISC_SPACE 418.501GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.342GB SYSTEM_FREEDISC_SPACE 0.327GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.168GB SYSTEM_FREEDISC_SPACE 882.040GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12086.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16254.471 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (165Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_830091b3ebd4b98a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_830091b3ebd4b98a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_830091b3ebd4b98a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_830091b3ebd4b98a\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.5161
SYSTEM_GRAPHICS_DRIVER_DATE 2/14/2024 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12086.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16254.471 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_830091b3ebd4b98a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_830091b3ebd4b98a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_830091b3ebd4b98a\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_830091b3ebd4b98a\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.5161
SYSTEM_GRAPHICS_DRIVER_DATE 2/14/2024 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {1709181D-450A-44F3-8747-473B5A09980B}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9629.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/8/2024 18:00:00
SYSTEM_SOUND Speakers (Turtle Beach ELITE GAME)
SYSTEM_SOUND_DEVICE_ID {7D2B271A-9104-434E-B4A5-0E7961CB2145}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.22621.2506
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/18/2023 18:00:00
SYSTEM_SOUND SteelSeries Sonar - Aux (SteelSeries Sonar Virtual Audio Device)
SYSTEM_SOUND_DEVICE_ID {99C39215-E3F9-4E1B-88B9-AC292D6949B5}
SYSTEM_SOUND_DEVICE_NAME SteelSeries-Sonar-VAD.sys
SYSTEM_SOUND_DRIVER_VERSION 5.54.34.69
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/13/2023 18:00:00
SYSTEM_SOUND SteelSeries Sonar - Chat (SteelSeries Sonar Virtual Audio Device)
SYSTEM_SOUND_DEVICE_ID {7C229FBC-D379-4926-A8DC-95D735C612E4}
SYSTEM_SOUND_DEVICE_NAME SteelSeries-Sonar-VAD.sys
SYSTEM_SOUND_DRIVER_VERSION 5.54.34.69
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/13/2023 18:00:00
SYSTEM_SOUND SteelSeries Sonar - Gaming (SteelSeries Sonar Virtual Audio Device)
SYSTEM_SOUND_DEVICE_ID {E66B12F0-21F7-461C-A847-BCC8B60BCC20}
SYSTEM_SOUND_DEVICE_NAME SteelSeries-Sonar-VAD.sys
SYSTEM_SOUND_DRIVER_VERSION 5.54.34.69
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/13/2023 18:00:00
SYSTEM_SOUND SteelSeries Sonar - Media (SteelSeries Sonar Virtual Audio Device)
SYSTEM_SOUND_DEVICE_ID {46A1664B-EE9B-49EF-8B50-D7446907EC88}
SYSTEM_SOUND_DEVICE_NAME SteelSeries-Sonar-VAD.sys
SYSTEM_SOUND_DRIVER_VERSION 5.54.34.69
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/13/2023 18:00:00
SYSTEM_SOUND SteelSeries Sonar - Microphone (SteelSeries Sonar Virtual Audio Device)
SYSTEM_SOUND_DEVICE_ID {177D1D0F-5386-4486-8A03-5D09FCD6862B}
SYSTEM_SOUND_DEVICE_NAME SteelSeries-Sonar-VAD.sys
SYSTEM_SOUND_DRIVER_VERSION 5.54.34.69
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/13/2023 18:00:00
SYSTEM_SOUND VG248 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {7D52853D-317B-4D47-B091-B79C15A93DEA}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.40.14
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/18/2023 18:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {26C7C980-D278-11EE-8001444553540000}
SYSTEM_INPUT_NAME Razer Mouse Dock Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CE7CEBD0-24E8-11EE-8004444553540000}
SYSTEM_INPUT_NAME AURA LED Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {26C817A0-D278-11EE-8002444553540000}
SYSTEM_INPUT_NAME Razer Mouse Dock Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CE7CC4C0-24E8-11EE-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {26C817A0-D278-11EE-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {26C83EB0-D278-11EE-8004444553540000}
SYSTEM_INPUT_NAME Razer Mouse Dock Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CE7D39F0-24E8-11EE-800A444553540000}
SYSTEM_INPUT_NAME LianLi
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {26C865C0-D278-11EE-8005444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {26C95020-D278-11EE-8006444553540000}
SYSTEM_INPUT_NAME Razer Mouse Dock Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CE7D6100-24E8-11EE-800F444553540000}
SYSTEM_INPUT_NAME Turtle Beach ELITE GAME
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CE7D12E0-24E8-11EE-8008444553540000}
SYSTEM_INPUT_NAME Razer Cynosa Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {02055BA0-D27B-11EE-8001444553540000}
SYSTEM_INPUT_NAME Razer Mouse Dock Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CE7D39F0-24E8-11EE-800B444553540000}
SYSTEM_INPUT_NAME Razer Cynosa Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CE7D39F0-24E8-11EE-800D444553540000}
SYSTEM_INPUT_NAME Razer Cynosa Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {CE7D8810-24E8-11EE-8011444553540000}
SYSTEM_INPUT_NAME Razer Cynosa Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {020582B0-D27B-11EE-8002444553540000}
SYSTEM_INPUT_NAME Razer Mouse Dock Pro
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
DirectX Diagnostic Tool
[t25060467:43a6] unable to load game properly - deathmerchghost@gmail.com - Gmail - Google Chrome
Settings
Settings
Windows Input Experience


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

MSI Afterburner 4.6.5
Escape from Tarkov
GameGlass
Google Chrome
Microsoft Edge Update
OBS Studio
Razer Synapse
RivaTuner Statistics Server 7.3.5
Steam
Sid Meier's Civilization V
Heaven Benchmark version 4.0
GameSDK Service
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft .NET Framework 4.7.2 Developer Pack
Microsoft Windows Desktop Runtime - 8.0.0 (x64)
Microsoft .NET Framework 4.7.2 Targeting Pack
AURA lighting effect add-on
Microsoft GameInput
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.38.33135
ASUS AIOFan HAL
Microsoft .NET Runtime - 6.0.16 (x64)
VPC Software Suite version 20230328
Microsoft Windows Desktop Runtime - 6.0.25 (x86)
ROG FAN XPERT 4
ENE RGB HAL
AURA Service
ASUS Framework Service
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Intel(R) Chipset Device Software
Launcher Prerequisites (x64)
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.38.33135
ASUS AURA Extension Card HAL
Java Auto Updater
ASUS Ambient HAL
ASUS AURA Motherboard HAL
PHISON HAL
Patriot Viper DRAM RGB
AURA Service
Epic Online Services
L-Connect
Microsoft .NET Runtime - 6.0.25 (x86)
Patriot Viper M2 SSD RGB
Kingston AURA DRAM Component
GameSDK Service
Microsoft .NET Host FX Resolver - 6.0.25 (x86)
ENE_EHD_M2_HAL
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
TechPowerUp GPU-Z
Microsoft Windows Desktop Runtime - 6.0.20 (x64)
Microsoft .NET Host - 6.0.25 (x86)
ASUS Motherboard
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Universal Holtek RGB DRAM
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.38.33135
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
AURA DRAM Component
Microsoft .NET SDK 7.0.306 (x64)
ASUS Update Helper
Microsoft Windows Desktop Runtime - 6.0.25 (x86)
Battlestate Games Launcher 14.0.1.2319
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Apple Software Update
Microsoft .NET Framework 4.7.2 Targeting Pack (ENU)
Epic Games Launcher
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.38.33135
EA app
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Madden NFL 23
WD_BLACK AN1500
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek Audio Driver
Microsoft .NET Framework 4.7.2 SDK
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Vortex
7-Zip 23.01 (x64)
RSI Launcher 1.6.10
CCleaner
CPUID CPU-Z 2.09
CPUID HWMonitor 1.51
CrystalDiskInfo 9.1.1
CrystalDiskMark 8.0.4c
HWiNFO64 Version 7.50
Timberborn
Baldur's Gate 3
Icarus
Horizon Zero Dawn™ Complete Edition
Palworld
Madden NFL 23
Marvel’s Spider-Man Remastered
Stellaris
Sid Meier's Civilization VI
We Need To Go Deeper
FINAL FANTASY XIV Online
ACE COMBAT™ 7: SKIES UNKNOWN
Deep Rock Galactic
HELLDIVERS™ 2
Cat Quest
Weedcraft Inc
Pummel Party
Sid Meier's Civilization V
SteelSeries GG 57.0.0
Swiftpoint X1 Control Panel version 2.0.11.0
VLC media player
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
WD_BLACK AN1500
Microsoft .NET AppHost Pack - 7.0.9 (x64_x86)
Microsoft Windows Desktop Runtime - 8.0.0 (x64)
Dynamic Application Loader Host Interface Service
Microsoft .NET Toolset 7.0.306 (x64)
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.38.33135
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Patriot Viper DRAM RGB
Microsoft .NET Host - 6.0.20 (x64)
Microsoft .NET Runtime - 7.0.9 (x64)
ASUS AURA Extension Card HAL
Microsoft .NET AppHost Pack - 7.0.9 (x64_arm64)
Intel(R) Chipset Device Software
ASUS Ambient HAL
ROG Live Service
Microsoft Windows Desktop Runtime - 7.0.9 (x64)
ENE_EHD_M2_HAL
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
AniMe Matrix MB EN
Intel(R) Icls
Microsoft .NET Host FX Resolver - 8.0.0 (x64)
Microsoft.NET.Workload.Emscripten.net7.Manifest (x64)
ASUS AURA Motherboard HAL
Microsoft ASP.NET Core 7.0.9 Targeting Pack (x64)
Microsoft Windows Desktop Runtime - 6.0.20 (x64)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
Microsoft.NET.Sdk.iOS.Manifest-7.0.100 (x64)
Bonjour
Microsoft.NET.Sdk.macOS.Manifest-7.0.100 (x64)
Microsoft .NET Targeting Pack - 7.0.9 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
ROGFontInstaller
Microsoft Windows Desktop Targeting Pack - 7.0.9 (x64)
Microsoft .NET Runtime - 6.0.20 (x64)
Microsoft.NET.Sdk.tvOS.Manifest-7.0.100 (x64)
Java 8 Update 401 (64-bit)
Microsoft .NET Runtime - 8.0.0 (x64)
Microsoft .NET Host FX Resolver - 6.0.20 (x64)
iTunes
Microsoft.NET.Sdk.MacCatalyst.Manifest-7.0.100 (x64)
Intel(R) Serial IO
Intel(R) ME WMI Provider
Universal Holtek RGB DRAM
Microsoft.NET.Workload.Mono.Toolchain.net7.Manifest (x64)
Microsoft .NET 7.0 Templates 7.0.306 (x64)
Microsoft.NET.Sdk.Maui.Manifest-7.0.100 (x64)
Patriot Viper M2 SSD RGB
Paradox Launcher v2
Microsoft .NET Host - 7.0.9 (x64)
Firmware updater for DualSense™ wireless controller
Kingston AURA DRAM Component
ViGEm Bus Driver
PHISON HAL
Intel(R) Serial IO
Microsoft .NET AppHost Pack - 7.0.9 (x64_arm)
Microsoft .NET Standard Targeting Pack - 2.1.0 (x64)
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.38.33135
iCloud Outlook
Immerse Gamepack FINAL FANTASY XIV Edition version 2.1.0.0
NVIDIA Graphics Driver 551.61
NVIDIA app 10.0.0.499
NVIDIA MessageBus 3 for NvApp
NVIDIA Backend
NVIDIA PhysX System Software 9.21.0713
NVIDIA FrameView SDK 1.4.9615.33661400
NVIDIA HD Audio Driver 1.3.40.14
NVIDIA Install Application
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA User Container
NVIDIA NvDLISR
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
Nvidia Share
NVIDIA ShadowPlay 10.0.0.499
NVIDIA Virtual Audio 4.49.0.0
Microsoft .NET Host FX Resolver - 6.0.16 (x64)
Intel(R) Management Engine Components
EA app
AURA lighting effect add-on x64
Microsoft Update Health Tools
Microsoft .NET Runtime - 6.0.16 (x64)
Intel(R) Management Engine Driver
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ASUS Aura SDK
Microsoft .NET AppHost Pack - 7.0.9 (x64)
Microsoft .NET Host - 8.0.0 (x64)
Apple Mobile Device Support
ENE RGB HAL
Microsoft .NET Host FX Resolver - 7.0.9 (x64)
Microsoft.NET.Workload.Mono.Toolchain.net6.Manifest (x64)
ASUS AIOFan HAL
ARMOURY CRATE Lite Service
AURA DRAM Component
Epic Games Launcher Prerequisites (x64)
Microsoft.NET.Workload.Emscripten.net6.Manifest (x64)
Tobii Experience Software For Windows
Microsoft.NET.Sdk.Android.Manifest-7.0.100 (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00002ECC
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00003704
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 000026B4
C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00003444
C:\Program Files (x86)\Steam\GameOverlayUI.exe 00006080
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000057BC
C:\Program Files (x86)\Steam\steam.exe 00003AB4
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00006BF0
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 0000522C
C:\Program Files\Google\Chrome\Application\chrome.exe 000050F8
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000026C4
C:\Program Files\SteelSeries\GG\apps\engine\SteelSeriesEngine.exe 00003E70
C:\Program Files\SteelSeries\GG\apps\engine\prism\SteelSeriesPrism.exe 00001B98
C:\Program Files\SteelSeries\GG\apps\sonar\SteelSeriesSonar.exe 000030FC
C:\Program Files\WindowsApps\AppleInc.iCloud_15.0.215.0_x64__nzyj5cx40ttqa\iCloud\APSDaemon.exe 00003D30
C:\Program Files\WindowsApps\AppleInc.iCloud_15.0.215.0_x64__nzyj5cx40ttqa\iCloud\ApplePhotoStreams.exe 00003FF4
C:\Program Files\WindowsApps\AppleInc.iCloud_15.0.215.0_x64__nzyj5cx40ttqa\iCloud\iCloudCKKS.exe 000016CC
C:\Program Files\WindowsApps\AppleInc.iCloud_15.0.215.0_x64__nzyj5cx40ttqa\iCloud\iCloudChrome.exe 00005018
C:\Program Files\WindowsApps\AppleInc.iCloud_15.0.215.0_x64__nzyj5cx40ttqa\iCloud\iCloudDrive.exe 000041B4
C:\Program Files\WindowsApps\AppleInc.iCloud_15.0.215.0_x64__nzyj5cx40ttqa\iCloud\iCloudHome.exe 0000072C
C:\Program Files\WindowsApps\AppleInc.iCloud_15.0.215.0_x64__nzyj5cx40ttqa\iCloud\iCloudPasswordsExtensionHelper.exe 000034E0
C:\Program Files\WindowsApps\AppleInc.iCloud_15.0.215.0_x64__nzyj5cx40ttqa\iCloud\secd.exe 000014C0
C:\Program Files\WindowsApps\Microsoft.GamingApp_2402.1001.20.0_x64__8wekyb3d8bbwe\XboxGameBarWidgets.exe 00003C28
C:\Program Files\WindowsApps\Microsoft.GamingApp_2402.1001.20.0_x64__8wekyb3d8bbwe\XboxPcAppFT.exe 00004CB8
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_424.1301.170.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 00002E7C
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_424.1301.170.0_x64__cw5n1h2txyewy\Dashboard\widgetservice.exe 00000CD4
C:\Users\Ghost-Pc\AppData\Local\TobiiGameHub\app-3.3.0-ci5\CefSharp.BrowserSubprocess.exe 0000430C
C:\Users\Ghost-Pc\AppData\Local\TobiiGameHub\app-3.3.0-ci5\TobiiGameHub.exe 00003D90
C:\WINDOWS\Explorer.EXE 000028F8
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00000CB0
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002EE4
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00002EB8
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00003C84
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000DA0
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002F9C
C:\WINDOWS\system32\CredentialEnrollmentManager.exe 00003FE4
C:\WINDOWS\system32\DllHost.exe 0000520C
C:\WINDOWS\system32\cmd.exe 0000649C
C:\WINDOWS\system32\conhost.exe 00003B04
C:\WINDOWS\system32\dxdiag.exe 00003554
C:\WINDOWS\system32\sihost.exe 000026F0
C:\WINDOWS\system32\svchost.exe 00005C34
C:\WINDOWS\system32\taskhostw.exe 00002900
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00004574
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_1b5d53254a23bb6b\RtkAudUService64.exe 0000258C
C:\Windows\System32\RuntimeBroker.exe 00005204
C:\Windows\System32\SecurityHealthSystray.exe 000032B4
C:\Windows\System32\SystemSettingsBroker.exe 00004750
C:\Windows\System32\oobe\UserOOBEBroker.exe 00003160
C:\Windows\System32\smartscreen.exe 000064C4

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Please try the following:
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable). It appears that your graphics card driver [GeForce RTX 3080 Ti] was last updated on [2/14/2024], at this time there should be a newer version available.
- Please try running the game as an administrator.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive. (If Steam version, make sure both the game and Steam are installed on same drive)
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.
- Verify installation files (Steam)
- Reinstall game (If steam version, try uninstalling and reinstalling both the game and Steam). When reinstalling the game, please first make sure to try and go to 'My Documents' > 'My Games' > 'Final Fantasy XIV' and delete that folder. If there are any corrupted files that are associated only with that character, this will get rid of them.

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!

[Baked_Ghost]

So what I’m gathering is that I cannot enjoy the multiplayer side of a MMO. Nor will I be able to actually play anything since I need razor software to use my razor hardware affectively. You’re just telling me the exact same thing the Support staff is telling me play by myself and have absolutely no software running.

[Larirawiel]

SYSTEM_CPU 13th Gen Intel(R) Core(TM) i9-13900K (32 CPUs), ~3.0GHz

Maybe you are affected by this:
https://www.radgametools.com/oodleintel.htm
https://www.thefpsreview.com/2024/02...op-processors/

Download and install Intel XTU:
https://www.intel.com/content/www/us...intel-xtu.html

And set the performance core max. multiplicator to x53. Usually it is x55 to x57. Maybe it helps. Intel XTU has the advantage, that you can do it on the fly without rebooting. But after a reboot, you have to set the new values again.


Cheers

[Baked_Ghost]

Well nothing is working. I give up. Suck I can’t play anymore.