Error 10105

[lukalk]

One of my characters keeps getting this error whenever I try to log in. The first time it happened I was in my fc's company workshop and logged out in there and was unable to log in again until I contacted support. I was told my character may not have been recognized as logged out because it was in an instance but I was able to log in again shortly after so I'm not sure if something was done on their end to fix it or if the problem just resolved itself after a while. However, I made sure to log out outside of my house this time and got hit with the error again. I have a couple of characters, one in the same world, that I am able to just log out directly from the workshop after using the summoning bell and log back in again with no issues but for some reason it's just this one character. Not sure if it has anything to do with it but I did just recently world transfer with this character as well. My character is on Coeurl and I'm on ps5. Any help would be appreciated.

Edit: Another thing to note, the first time it happened was because I was disconnected but the second time I logged out manually.

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

If this is only affecting one character, then it may be something to do with your locally-saved settings. Go to 'My Documents' > 'My Games' > 'Final Fantasy XIV' and delete that folder. If there are any corrupted files that are associated only with that character, this will get rid of them.

If this does not solve the issue, try updating your graphics card drivers and doing a clean boot. To do a clean boot simply open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.

Please be sure to install the game to the C: drive as this works best with Final Fantasy XIV. Lastly, please be sure that no background processes are interfering with FFXIV (i.e. Anti-virus software, OneDrive, Discord etc.)

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!