"A fatal error DirectX error has occurred (11000002)"

[PunkyPewster]

I have been frequently getting "A fatal error DirectX error has occurred (11000002)" and I have to close the game. This most often happens when I am NOT in dungeons or raids but has happened numerous times in Limsa.

My video card is new (AMD Radeon RX 6600) and I have installed most recent drivers.

Outside programs are closed.

I reinstalled DirectX

My graphics as low as I can get them.

I do not have a thumb drive in my desktop.

Considering my other problems with the game crashing in the past (I have posted 2 other tickets in the last month), I may have to reinstall. If I should reinstall, please give me instructions on how to do so and not losing my spell bars!

Thank you.

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

What Platform are you using? (Steam/Windows/Mac/PS4 etc.)

Are you running any additional programs alongside Final Fantasy XIV?
Does this crash occur on more than one character?
When the crash happens, is the PC over heating at all?
Were any update or changes made to the PC around the time of the crash?
Does this issue occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?

Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.
All steps taken to resolve the issue:

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!

[Larirawiel]

Hello PunkyPewster, if you have XMP enabled then disable it.


Cheers

[Weezuz]

What graphics card do you have and what is the update version you have ?

[PunkyPewster]

Back again with the same error!

What Platform are you using? (Steam/Windows/Mac/PS4 etc.) Windows

Are you running any additional programs alongside Final Fantasy XIV?No. I closed as many programs as possible.
Does this crash occur on more than one character? Yes. I have only been playing with one character lately. "Punky Pewster"
When the crash happens, is the PC over heating at all? Not to my knowledge. The graphics are as low as I can get them.
Were any update or changes made to the PC around the time of the crash? In between crashes, yes, there was a Windows update.
Does this issue occur if the game is run in full screen mode? Does it happen in borderless or windowed mode? I only play borderless/windowed mode.

Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\MarkNicodemo\Documents
FINAL FANTASY XIV ONLINE C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU Intel(R) Core(TM) i5-10600K CPU @ 4.10GHz (12 CPUs), ~4.1GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 2.20
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16281.613MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 21657.613MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.800GB SYSTEM_FREEDISC_SPACE 352.454GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon RX 6600
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x73FF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8147.227 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8140.807 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0401413.inf_amd64_997830838cb299a9\B401180\amdxn64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0401413.inf_amd64_997830838cb299a9\B401180\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0401413.inf_amd64_997830838cb299a9\B401180\amdxx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0401413.inf_amd64_997830838cb299a9\B401180\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.24027.1012
SYSTEM_GRAPHICS_DRIVER_DATE 3/12/2024 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {24080D1E-81AB-47AE-9829-ABD99481F189}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9202.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/5/2021 19:00:00
SYSTEM_SOUND Speaker (MSI Sound Tune)
SYSTEM_SOUND_DEVICE_ID {15291D0B-68B6-4A79-B11B-5730F1A4C9AB}
SYSTEM_SOUND_DEVICE_NAME igovsd.sys
SYSTEM_SOUND_DRIVER_VERSION 2.0.1.0
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/7/2020 19:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {B36D0105-C9EA-4D9D-B754-ECD43E2845A1}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9202.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/5/2021 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0C620BE0-01C5-11EC-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A4B198D0-7BCC-11EC-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A4B198D0-7BCC-11EC-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 21 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
"A fatal error DirectX error has occurred (11000002)" - Reply to Topic and 5 more pages - Personal - Microsoft​ Edge
Windows Input Experience
Settings
Settings
Snipping Tool


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Battle.net
Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Overwolf
Steam
World of Warcraft
World of Warcraft Classic Era
Intel(R) Wireless Bluetooth(R)
Windows 11 Installation Assistant
MSI Center SDK
Microsoft GameInput
FINAL FANTASY XIV ONLINE
ENE_EHD_M2_HAL
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.36.32532
WD P40 Game Drive
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.36.32532
Microsoft Visual C++ 2005 Redistributable
Realtek Ethernet Controller Driver
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.36.32532
ExpressVPN
ENE Video Capture Box HAL
Intel(R) Chipset Device Software
WD_BLACK AN1500
WD_BLACK D50
Adobe Refresh Manager
ENE_External_Device_HAL
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.36.32532
ENE_MousePad_HAL
ENE_X_AIC_HAL
Verbatim_SureFireGaming_Product
ExpressVPN
Realtek Audio Driver
Microsoft Windows Desktop Runtime - 6.0.23 (x64)
AMD Software
Windows Driver Package - Hewlett-Packard USB (09/08/2015 1.0.0.1)
MSI Sound Tune
Microsoft 365 - en-us
Microsoft OneDrive
Baldur's Gate 3
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.36.32532
Intel(R) Chipset Device Software
WD_BLACK AN1500
Microsoft .NET Host - 6.0.23 (x64)
Intel(R) Management Engine Components
ENE_External_Device_HAL
Verbatim_SureFireGaming_Product
ENE_EHD_M2_HAL
Intel(R) Management Engine Components
AMD DVR64
Intel(R) Management Engine Driver
Branding64
Dynamic Application Loader Host Interface Service
Windows PC Health Check
Microsoft .NET Runtime - 6.0.23 (x64)
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Microsoft .NET Host FX Resolver - 6.0.23 (x64)
ENE_MousePad_HAL
ENE Video Capture Box HAL
HP Universal Fax Driver
Microsoft Windows Desktop Runtime - 6.0.23 (x64)
Adobe Acrobat (64-bit)
NVIDIA Install Application
Intel(R) Management Engine Components
AMD WVR64
WD_BLACK D50
AMD Settings
Microsoft Update Health Tools
ENE_X_AIC_HAL
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.36.32532
Intel(R) LMS
WD P40 Game Drive


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\ExpressVPN\expressvpn-ui\ExpressVPNNotificationService.exe 00003224
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\123.0.2420.65\msedgewebview2.exe 00004680
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00000518
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 00001EB4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002E8C
C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00004604
C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 000048B4
C:\Program Files\AMD\CNext\CNext\cncmd.exe 00002F60
C:\Program Files\Adobe\Acrobat DC\Acrobat\AdobeCollabSync.exe 00004788
C:\Program Files\Microsoft Office\Root\Office16\SDXHelper.exe 00000F90
C:\Program Files\Microsoft OneDrive\OneDrive.exe 00003724
C:\Program Files\WindowsApps\DuckDuckGo.DesktopBrowser_0.76.2.0_x64__ya2fgkz3nks94\WindowsBrowser\DuckDuckGo.exe 000035FC
C:\Program Files\WindowsApps\DuckDuckGo.DesktopBrowser_0.76.2.0_x64__ya2fgkz3nks94\WindowsBrowser\WebView2\msedgewebview2.exe 000057D8
C:\Program Files\WindowsApps\Microsoft.ScreenSketch_11.2401.37.0_x64__8wekyb3d8bbwe\SnippingTool\SnippingTool.exe 00000158
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24022.87.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00004DC4
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_424.1301.450.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 00001628
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_424.1301.450.0_x64__cw5n1h2txyewy\Dashboard\widgetservice.exe 00003B30
C:\Program Files\WindowsApps\ReaderNotificationClient_1.0.4.0_x86__e1rzdqpraam7r\AcrobatNotificationClient.exe 00002738
C:\WINDOWS\Explorer.EXE 00000424
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00003DD0
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00004EDC
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 000042F4
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000B54
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001A5C
C:\WINDOWS\system32\DllHost.exe 00001090
C:\WINDOWS\system32\cmd.exe 00003CE8
C:\WINDOWS\system32\conhost.exe 00000EE4
C:\WINDOWS\system32\sihost.exe 000040E0
C:\WINDOWS\system32\svchost.exe 00003A50
C:\WINDOWS\system32\taskhostw.exe 000026F4
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000031EC
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_1803724721d1a34c\RtkAudUService64.exe 000011F4
C:\Windows\System32\RuntimeBroker.exe 00002478
C:\Windows\System32\SecurityHealthSystray.exe 000054CC
C:\Windows\System32\SystemSettingsBroker.exe 00002AFC
C:\Windows\System32\smartscreen.exe 00002918

[PunkyPewster]

AMD Radeon RX 6600

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Please try the following:
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable). It appears there is a newer version available that was released on March 20th, 2024 for the [AMD Radeon RX 6600]. Please try updating the GPU driver to this newer version to see if it helps.
- Please try lowering the resolution.
- Please try running the game as an administrator.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.
- Disable Full Screen Optimizations. To disable this, please find the "ffxiv_dx11.exe" and right click it and select properties. Then under the compatibility tab there will be a check box labeled "Disable Full Screen Optimizations". Check it and click apply.
- Double check to make sure PC is not over heating and remove any overclocks on GPU/CPU
- Reinstall game

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!

[entrangwang]

Hi, I've been having this same issue for over a year without solution. I just tried every suggested step in this thread without luck. As of now, the crash is consistently occuring the very moment the game finishes loading (after choosing character and passing the login queue). I'm at my wit's end, and I really hope you can help. Here is my System Information_

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\fjell\Documents
FINAL FANTASY XIV Online
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU Intel(R) Core(TM) i7-10710U CPU @ 1.10GHz (12 CPUs), ~1.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS E16S3IMS.108
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16221.293MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 17245.293MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 458.597GB SYSTEM_FREEDISC_SPACE 99.879GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) UHD Graphics
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8110.646 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_8fd80d4662ee466f\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_8fd80d4662ee466f\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_8fd80d4662ee466f\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_8fd80d4662ee466f\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.0100.8935
SYSTEM_GRAPHICS_DRIVER_DATE 10/28/2020 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1650 with Max-Q Design
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1650 with Max-Q Design
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12048 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmiig.inf_amd64_0c3adcaa6f19c4b3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmiig.inf_amd64_0c3adcaa6f19c4b3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmiig.inf_amd64_0c3adcaa6f19c4b3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmiig.inf_amd64_0c3adcaa6f19c4b3\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 32.00.0015.5585
SYSTEM_GRAPHICS_DRIVER_DATE 5/13/2024 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {2F88429D-B8E9-4645-A100-93A96720EB7C}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8791.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/3/2019 02:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {923EDCB0-5A32-11EB-8001444553540000}
SYSTEM_INPUT_NAME HID Button over Interrupt Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3D00C910-632A-11EB-8002444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3CFECD40-632A-11EB-8001444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3D00C910-632A-11EB-8003444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3D00C910-632A-11EB-8004444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder Elite
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {923EDCB0-5A32-11EB-8005444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {923EDCB0-5A32-11EB-8007444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
"A fatal error DirectX error has occurred (11000002)" — Mozilla Firefox
Settings
Settings
Windows Input Experience


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Heroes of Might and Magic 3 Complete
Adobe Creative Cloud
Cisco AnyConnect Secure Mobility Client
Google Chrome
MSI Recovery Image Backup
Creator Center
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Adobe Photoshop 2024
ResearchSoft Direct Export Helper
RStudio
Steam
UXP WebView Support
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
Intel® PROSet/Wireless Software
Microsoft XNA Framework Redistributable 4.0
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.36.32532
PerkinElmer ChemOffice Suite 2020
Launcher Prerequisites (x64)
Intel(R) Chipset Device Software
Java Auto Updater
PS Remote Play
Realtek Card Reader
Java 8 Update 401
Teams Machine-Wide Installer
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.36.32532
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
Fallout Fixt 0.81alpha (Full Custom)
EndNote 20
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.36.32532
MSI Recovery Image Backup
Cisco AnyConnect Secure Mobility Client
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Skype Meetings App
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.36.32532
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
Creator Center
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
ENE IO Driver
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Windows Driver Package - Adafruit Industries LLC (usbser) Ports (02/25/2016 6.2.2600.0)
Windows Driver Package - libusb-win32 (libusb0) libusb-win32 devices (04/21/2015 1.0.0.0)
Windows Driver Package - Arduino Srl (www.arduino.org) Arduino USB Driver (03/19/2015 1.1.1.0)
7-Zip 19.00 (x64)
Windows Driver Package - Arduino LLC (www.arduino.cc) Arduino USB Driver (11/24/2015 1.2.3.0)
Windows Driver Package - Linino (usbser) Ports (01/13/2014 1.0.0.0)
Dungeondraft version 1.0.2.4
Windows Driver Package - Arduino LLC (www.arduino.cc) Genuino USB Driver (01/07/2016 1.0.3.0)
mGBA 0.9.3
Mozilla Firefox (x64 en-US)
Mozilla Maintenance Service
Microsoft 365 Apps for enterprise - en-us
Microsoft 365 Apps for enterprise - nb-no
R for Windows 4.2.2
Super Auto Pets
20 Minutes Till Dawn
Tabletop Simulator
FINAL FANTASY XIV Online
Wacom Tablet
Microsoft Visual C++ 2022 X64 Additional Runtime - 14.36.32532
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
PerkinElmer ChemOffice 64-bit Support 20.0
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Intel(R) Chipset Device Software
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
paint.net
Python 3.2.2 (64-bit)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
PerkinElmer ChemScript 20.0 x64
Microsoft .NET Host FX Resolver - 6.0.11 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
HoMM III Compatibility Database
Windows PC Health Check
Intel® PROSet/Wireless WiFi Software
Update for Windows 10 for x64-based Systems (KB5001716)
Intel(R) Serial IO
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Office 16 Click-to-Run Localization Component
Intel(R) Serial IO
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
Microsoft Visual C++ 2005 Redistributable (x64)
NVIDIA Graphics Driver 555.85
NVIDIA PhysX System Software 9.23.1019
NVIDIA FrameView SDK 1.3.8107.31782123
NVIDIA Install Application
MSI True Color
Microsoft .NET Host - 6.0.11 (x64)
Intel(R) PRO/Wireless Driver
Microsoft .NET Runtime - 6.0.11 (x64)
Microsoft Update Health Tools
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Samsung USB Driver for Mobile Phones
Microsoft Visual C++ 2022 X64 Minimum Runtime - 14.36.32532
Java(TM) SE Development Kit 17.0.10 (64-bit)
Epic Games Launcher Prerequisites (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003358
C:\Program Files (x86)\Steam\steam.exe 0000268C
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher64.exe 00002924
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00001294
C:\Program Files\Mozilla Firefox\firefox.exe 00001F50
C:\Program Files\Portrait Displays\MSI True Color\MsiTrueColor.exe 00002F90
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 00002824
C:\Program Files\WindowsApps\AdobeNotificationClient_2.0.1.8_x86__enpm4xejd91yc\AdobeNotificationClient.exe 00002BC4
C:\Program Files\WindowsApps\Microsoft.GamingApp_2405.1001.5.0_x64__8wekyb3d8bbwe\XboxGameBarWidgets.exe 000008C8
C:\Program Files\WindowsApps\Microsoft.GamingApp_2405.1001.5.0_x64__8wekyb3d8bbwe\XboxPcAppFT.exe 00001D2C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.24042.107.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 00002D6C
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_424.1301.450.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 00002548
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_424.1301.450.0_x64__cw5n1h2txyewy\Dashboard\widgetservice.exe 000013D8
C:\Users\fjell\AppData\Local\NhNotifSys\nahimic\nahimicNotifSys.exe 00002A08
C:\WINDOWS\Explorer.EXE 00002214
C:\WINDOWS\SysWOW64\NahimicSvc32.exe 00001F24
C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_efb119a73d6b56f6\igfxEM.exe 00002240
C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_efb119a73d6b56f6\igfxext.exe 00002498
C:\WINDOWS\System32\svchost.exe 00002914
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 000024C8
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00002E6C
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000007E4
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002D88
C:\WINDOWS\system32\DllHost.exe 000028D8
C:\WINDOWS\system32\NahimicSvc64.exe 00001E5C
C:\WINDOWS\system32\sihost.exe 00001FE8
C:\WINDOWS\system32\svchost.exe 00002D34
C:\WINDOWS\system32\taskhostw.exe 00001EA0
C:\WINDOWS\system32\wbem\unsecapp.exe 00002E9C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000030A8
C:\Windows\System32\RuntimeBroker.exe 000025D0
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000024EC

[Darkstride]

Is your graphics card overclocked? Even if it's factory overclocked and you haven't personally made adjustments, it can still cause issues with XIV. It's the only thing that has caused crashes for me in XIV. I have mine slightly underclocked and no longer have any crashes.

[entrangwang]

Sorry for replying so late. I've never personally overclocked any of my PC-components, and can't find anything about my PC model (MSI Prestige 15 A10SC) being factory overclocked. I would like to add that the crashes happen even on a fresh PC start with the entire thing running ice cold...