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  1. #1
    Community Rep Zhexos's Avatar
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    Apr 2015
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    Bonus Item Code included with the Meister Quality Figure - Hydaelyn & Zodiark

    Thank you for all your feedback regarding the Ballroom Etiquette - Apocalyptic Charades item code included with the Meister Quality Hydaelyn & Zodiark figure.

    In regard to the specifications of the item code, there was a mistake when creating the data that resulted in the emote being granted on a single character basis, whereas it should have been set as service account wide like the previous Meister Quality figures.

    As a result, the specifications of the item code and what we announced contained incorrect information. We apologize for any inconvenience or concerns this caused for players who pre-ordered the product.

    We would also like to apologize for the time it has taken for us to investigate, confirm, and share this report with you. We are currently proceeding with preparations to revise the code's specification to service account wide in accordance with what we originally planned.

    Further details will be announced at a later date on the Lodestone and our official X account, so please bear with us.
    (26)

  2. #2
    Community Rep Zhexos's Avatar
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    Apr 2015
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    346
    Hello everyone,

    The bonus code for Ballroom Etiquette - Apocalyptic Charades has been corrected to grant the emote service account-wide. Additionally, we’ve updated the product description on the Square Enix Store and sent an email notification to those who pre-ordered.

    Thank you for your patience while we sorted the situation out!
    (4)
    Tony "Zhexos" Caraway - Community Team