Lag Spikes, lag input and full Disconnects

[Laun_dingo]

I don't know whats going on but I and many others in my static have been experiencing horrible button lag input, lag spikes and full Disconnects in Dutys like Ultimate Weapons Refrain. I also went to play Rival wings and several players disconnected all together (not on purpose) with constant latency, they came back into the game and were disoriented by what happened.
So it's not just me, but it's rendered a lot of Dutys unplayable as of late.

Anyone else having this problem?

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

Are you using a VPN?
Are you using a wired or wireless connection?
What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
Does the issue occur with one character or multiple characters?
At what point do you get disconnected and/or are unable to connect?
How often does the issue occur?

Internet Service Provider:
Region/State:
All steps taken to resolve the issue:

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!

[Laun_dingo]

Are you using a VPN? : No
Are you using a wired or wireless connection?: Wireless
What Platform are you using? (Steam/Windows/Mac/PS4 etc.): PS5
Does the issue occur with one character or multiple characters?: multiple characters
At what point do you get disconnected and/or are unable to connect?: During Dutys roughly 5 min in.
How often does the issue occur?
Often roughly 6 times per duty

Internet Service Provider: T-Mobile
Region/State: North East PA
All steps taken to resolve the issue:
Basically restarted the console up, restarted the internet, tested internet connection (Internet connection was very stable). Logged back in to see if it would happen again and it did. Also happened to other players in the same Party consistently.

[Votraftur]

Good morning and thank you for posting in the Final Fantasy XIV Technical Forums.

The issue you are describing is most associated with interference with the game data. Most of the time, it results from certain security/privacy changes on PSN web browser. Please make sure that "Cookies" and "JavaScript" are ENABLED on the PSN Browser. This can be done by going to the web browser on the PlayStation, press the options button, then go to settings. The options for Cookies and Javascript will most likely be checked, uncheck them and then recheck them.

The fault may also lie with the "Date & Time" settings on your PlayStation. We would advise to please follow the provided steps to adjust your console's clock to assure it is accurate and up-to-date:
Close the FINAL FANTASY XIV game/application.
Go to [SETTINGS].
Select [Date and Time], and "Set via Internet". (Please do not manually set the date and time.)
Once, the date and time settings have been updated, please restart your PlayStation console.
Once your console has fully restarted, please start the FINAL FANTASY XIV game/application.
Please make sure all other internet-enabled devices (including smartphones, laptop/desktop PCs, tablets, etc.) have been disabled and/or turned OFF to minimize game interference.

Try power cycling the system by shutting down the game and turning off the system completely. Unplug all the wires from the back and hold the power button down for 10 seconds. After doing that, please plug everything back in and turn the PlayStation on. Once the system is on, please launch the game. Doing so will clear the cookies and the cache.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!