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  1. #1
    Player
    Feronar's Avatar
    Join Date
    Apr 2019
    Posts
    314
    Character
    Feronar Bloodfang
    World
    Kraken
    Main Class
    Viper Lv 100

    CAN'T PLAY - Error -2146697211 HTTPS System Error

    I get this error when opening the launcher and can't play.
    (1)

  2. #2
    Player
    EclaireSpiritBomb's Avatar
    Join Date
    Oct 2013
    Posts
    17
    Character
    Eclaire Spiritbomb
    World
    Sargatanas
    Main Class
    Blacksmith Lv 71
    Same here. Now it's hanging at the first screen and nothing is going on.
    (0)

  3. #3
    Player
    Casti_EL's Avatar
    Join Date
    Nov 2020
    Location
    Gridania
    Posts
    193
    Character
    Casti Elensar
    World
    Gilgamesh
    Main Class
    Astrologian Lv 100
    You're not using AT&T (USA) as your ISP by any chance? I've come across a few people having this issue today.

    One thing you could try is clearing out your internet cache? Control Panel > Internet Options > Delete Browsing History (Temporary Internet Files + Cookies + History) - seems to work for a few people (and I had same issue a few years ago and worked for me).
    (0)
    Casti Elensar
    Gilgamesh (Aether)
    Validation <<ERROR>>

  4. #4
    Player
    ValkyrieTiara's Avatar
    Join Date
    Feb 2022
    Location
    Gridania
    Posts
    5
    Character
    Tiara Azmalan
    World
    Carbuncle
    Main Class
    Dancer Lv 90
    Exact same issue starting yesterday. I'm in the SF Bay Area. I've tried deleting cache and cookies both through windows and through opera, I've rerouted my dns through google (8.8.8.8 and 8.8.4.4) I've run the launcher as administrator in windows 7 compatibility mode, and I've done all of the stuff suggested by Dynratygus in this thread https://forum.square-enix.com/ffxiv/threads/434266 (why do all the FFXIV forum tech support people have the wildest names? lol) I even uninstalled the game and after reinstalling the launcher it won't even connect to DL game files.
    (0)

  5. #5
    Player
    Feronar's Avatar
    Join Date
    Apr 2019
    Posts
    314
    Character
    Feronar Bloodfang
    World
    Kraken
    Main Class
    Viper Lv 100
    It's showing up for me again. It was fixed for a couple days, but started happening again.
    (0)

  6. #6
    Player
    extrapow's Avatar
    Join Date
    Feb 2024
    Posts
    2
    Character
    Edoards Croix
    World
    Adamantoise
    Main Class
    Dragoon Lv 100
    I'm having the exact same issue and also followed the instructions suggested to another forum link. I also uninstalled, reinstalled, restarted, etc, nothing is working and the launcher either freezes before it fully loads or gives the system error issue. Yesterday, it was having this issue once in a while when I tried to launch the game. I did multiple searches for a solution and see this problem is more common than I expected.

    UPDATE: Launcher is working again! After a 2nd modem reset and reinstall. I'm downloading all the expansion data right now, I hope this problem doesn't come back any time soon.
    (0)
    Last edited by extrapow; 02-05-2024 at 01:06 PM.

  7. #7
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    879
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

    Are you using a VPN?
    Are you using a wired or wireless connection?
    What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
    Does the issue occur with one character or multiple characters?
    At what point do you get disconnected and/or are unable to connect?
    How often does the issue occur?

    Internet Service Provider:
    Region/State:
    All steps taken to resolve the issue:

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    (0)