...and make it mandatory, even for skippers.
Hello,
I hope this category is ok. It felt a bit out of place in the role specific forums when it concerns all roles.
The problem:
Many jobs have mechanics, combos or other specialties like positionals that are important for certain roles to know. However, currently there is no place in the game where they can learn about it. Which leads to healers not knowing how to handle or not handle the tank's invulnerability skills (especially dark knight), to tanks pulling enemies out of ninja dotons and summoner's floor AOE and people running away from a faerie tether.
Unless a friend, an FC member or a frustrated party member sits down and tells you, or you watch a guide, you have no way of knowing about this. And one shouldn't be required to level multiple jobs or refer to external material to learn the job they actually want to do.
The solution:
Teach it to the roles that have to deal with it. And the best place for this is the Hall of Novice because it is role specific and you get access to it very early on. (Adjusting all job quests to include this kind of info would be an enormous task. And considering that the scholar quest still tells you about faerie mechanics that got kicked out two expansions ago, I also feel like these quests are off-limits when it comes to big changes.)
The skills in questions might be learned at a later stage and won't be important in Sastasha, but a neutral arena and a system that is specifically there for teaching role stuff is a better way of teaching than learning it the hard way by being shouted at in a dungeon. And those lessons are available at any time afterwards, if you ever need a refresher, you have access to it.
Making it a pop up for the active help feature would not suffice, a lot of people just click those away as any pop up nowadays. For a more visual appealing pop up, like the explanations for the new dialogue area when NPCs follow you, it would be too much information for some roles. And it would be hard to find a good place for it within the game, considering you can jump past that with a story skip accidentally and won't be able to get it later.
Of course none of this helps if the most important change is not implemented:
Make the Hall of Novice mandatory, please! A lot of people coming from other MMOs think "I know MMOs, I don't need a tutorial" and then go into a dungeon and it turns out their knowledge from other games doesn't help them anything. Because other games are, well, other games. That's not a huge problem in Sastasha, but becomes a big one when those people buy story and job skips and suddenly stand in Holminster without a clue. Especially when the Hall of Novice would have vital information as all the stuff I wrote above, it is important that everyone goes through this once, no matter "where" they start the game.
I hope this post was understandable, English is not my native language. ^^;
2024 Edit: I elaborated a few things further down below after a comment about this at the Dawntrail Media Tour.