I mean honestly they shouldn't be surprised that they are disliked as a whole across pretty much every single data centre. There are *some* commanders who have a little more respect than others, but the vast majority don't enjoy that luxury. They spend hours, every single day and night make Frontlines a bad experience for the average player. They can deny this as much as they like, link their "Guides" as much as they like... (Which I find comedic. Please read this guide so you can enjoy a casual PvP mode! Imagine having to read a guide to have fun in any other roulette in the game.)
I would personally respect them more if they just took the mask off. They're playing to win. They need to stop pretending they care about the community that they see as sheep to be slaughtered to further their winrates. It's PvP. Nobody is forcing you to care about what your enemies feel. However they need to understand that their actions have consequences, and they're not fooling anyone when they claim otherwise. If you want to force change by making the game so unbearable to play that nobody queues up, well done. You're doing a fine job at scaring people off.