I'm in FF14 since 2.16, and in 10 years of playing I honestly can count the really bad interactions on like... my two hands, and I'll have some fingers to spare after finishing. Can't say the same thing about other MMORPG projects I was or still am playing.

Is FF14 community perfect? No. No community is perfect so long as it consists of living people beings with different cultural backgrounds. Could it be better? Probably. But in comparison, FF14 playerbase is genuinely pretty great (especially if you spend your time actually playing the game instead of living on Forums).

What some people should stop doing is spreading (and believing) the false narrative that "great community" is somehow equal to "a pool of perfect UwU angels that have zero downsides".