game crashes at launch and i get this text box

[dtrain_111]

Help I've tried everting I could think of and the game won't launch
what i've tried:
updating windows
updating GPU drivers
down clocking ram to 2133 MHz
uninstalling and reinstalling my game on my c: drive multiple times

[Eenkalzet]

Greetings dtrain_111,

We would like to apologize for the error you are experiencing. For us to better assist you, please respond with the following information:

- Platform (Windows or Steam):
- Other programs running while the game is playing (if any)
- Frequency at which error occurs:
- Any other steps taken to resolve the issue:

We would also like to request for a system report. This can be generated by opening the launcher and going to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display and then copy and paste all the details into a response here.

We do look forward to hearing back from you so we can assist with the issue accordingly.

[dtrain_111]

platform: Steam
other programs: discord. playnite. epic games, GOG
frequency: ever time I launch the game
Any other steps taken to resolve the issue: I disabled ever other background task and disabled every overlay




-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\dtrain\Documents
FINAL FANTASY XIV Online D:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 5600X 6-Core Processor (12 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS F35
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32712.227MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37576.227MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2793.350GB SYSTEM_FREEDISC_SPACE 293.644GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 7452.020GB SYSTEM_FREEDISC_SPACE 623.654GB
SYSTEM_STORAGE S:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 1133.999GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12129.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16356.113 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_866484083fc526af\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_866484083fc526af\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_866484083fc526af\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_866484083fc526af\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.4633
SYSTEM_GRAPHICS_DRIVER_DATE 12/5/2023 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12129.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16356.113 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1680 x 1050 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_866484083fc526af\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_866484083fc526af\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_866484083fc526af\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_866484083fc526af\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.4633
SYSTEM_GRAPHICS_DRIVER_DATE 12/5/2023 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {73987FEC-1D66-4A27-9ED1-51EF9319ACAE}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9075.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/30/2020 19:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {BA3D3F49-C0EE-4D2C-A700-4C11B2673D0E}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9075.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/30/2020 19:00:00
SYSTEM_SOUND Speakers (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {B22137D6-CD14-48CC-87B3-E1E4886F98CD}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION 8.33.15.17
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/27/2017 19:00:00
SYSTEM_SOUND Speakers (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {C7333173-C7ED-4F82-9C31-7C83E026A81C}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION 17.56.13.764
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/19/2017 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {784A05A0-8794-11ED-8001444553540000}
SYSTEM_INPUT_NAME Wireless Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E8272F70-83DC-11EE-8002444553540000}
SYSTEM_INPUT_NAME vJoy Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 16 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {784A2CB0-8794-11ED-8002444553540000}
SYSTEM_INPUT_NAME Wireless Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2CB55100-9297-11EC-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {360DC820-A847-11EC-8001444553540000}
SYSTEM_INPUT_NAME ITE Device(8595)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {784A2CB0-8794-11ED-8003444553540000}
SYSTEM_INPUT_NAME Wireless Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4C6D12B0-6773-11ED-8001444553540000}
SYSTEM_INPUT_NAME HyperX SoloCast
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 653 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {4C6D12B0-6773-11ED-8002444553540000}
SYSTEM_INPUT_NAME HyperX SoloCast
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {65C03190-9148-11EC-8002444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {30F8A000-9297-11EC-8002444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {65C0F4E0-9148-11EC-8006444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {30F8C710-9297-11EC-8003444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {65C0F4E0-9148-11EC-8007444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {30F8EE20-9297-11EC-8004444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {65C11BF0-9148-11EC-8008444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {335358E0-9297-11EC-8005444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {360E3D50-A847-11EC-8002444553540000}
SYSTEM_INPUT_NAME ITE Device(8595)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

New Tab - Brave
FFXIVLauncher
#general | Twice-Baked Bread - Discord
Steam
Settings
Settings
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Kingdoms of Amalur: Re-Reckoning
The Evil Within 2
The Surge 2 - Public Enemy Weapon Pack
Destroy All Humans
Turbo Overkill
Soldier of Fortune: Payback
Planescape: Torment Enhanced Edition
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Might and Magic 7: For Blood and Honor
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RollerCoaster Tycoon Deluxe
Rayman 3 - Hoodlum Havoc
RollerCoaster Tycoon 2 Triple Thrill Pack
Dungeon Keeper 2
Wing Commander III
SimCity 2000 Special Edition
POD GOLD
Might and Magic 9: Writ of Fate
World Rally Fever
Deus Ex GOTY
Thief Gold
Thief 2 - The Metal Age
Legend of Grimrock
Wing Commander™ 4: The Price of Freedom
Tom Clancy's Splinter Cell
Thief - Deadly Shadows
Alan Wake's American Nightmare
Silver
Far Cry 2 Fortune's Edition
Prince of Persia - Warrior Within
Tomb Raider - The Angel of Darkness
Prince of Persia - The Two Thrones
Inquisitor
Prince of Persia
Hotline Miami
Medal of Honor - Allied Assault War Chest
Neverwinter Nights 2 Complete
System Shock™ 2
Total Overdose
The Settlers 3 - Ultimate Collection
Clive Barker's Undying
Anvil of Dawn
Singularity
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Wing Commander Academy
I Have No Mouth, and I Must Scream
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Re-Volt
Outlast
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King's Quest
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King's Quest 5 - Absence Makes the Heart Go Yonder
King's Quest 6 - Heir Today, Gone Tomorrow
Might and Magic - Book I
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Ishar - Legend of the Fortress
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Ultima Underworld
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Lands Of Lore - The Throne of Chaos
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Ultima VII - The Black Gate
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Wing Commander
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Wing Commander Prophecy
Wing Commander Secret Ops
Descent
Descent 2
Tomb Raider 1
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Tomb Raider 3
Tomb Raider - The Last Revelation
Tomb Raider Chronicles
Sacred 2 Gold
Legend of Grimrock II
The Secret of Monkey Island™: Special Edition
Star Wars - Knights of the Old Republic
Indiana Jones and the Fate of Atlantis
Sam and Max Hit the Road
Baldur's Gate: Enhanced Edition
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Pier Solar and the Great Architects
Icewind Dale: Enhanced Edition
Mount and Blade
Mount and Blade: With Fire and Sword
Mount and Blade: Warband
Mount and Blade: Warband - Napoleonic Wars
Mount and Blade: Warband - Viking Conquest
Grim Fandango Remastered
Horizon Zero Dawn™ Complete Edition
Soldier of Fortune II: Double Helix
The Evil Within: The Executioner
Tormented Souls
Panzer Dragoon: Remake
The Evil Within: The Assignment
The Suffering
Prince of Qin
Silverfall: Gold Edition
Xanadu Next
Mad Max
Deus Ex: Mankind Divided
Overload
Cossacks 3: The Golden Age
Full Throttle Remastered
The Surge 2 - BORAX-I Quantum Mace
Venetica
Sniper Ghost Warrior
Hyperdimension Neptunia Re;Birth2: Sisters Generation - DLC Pack
Kao the Kangaroo
Brigador: Up-Armored Edition
Cossacks 3: Path to Grandeur
Deus Ex: Human Revolution - Director's Cut
Blade Runner
Blood: Fresh Supply
Pillars of Eternity II: Deadfire - Explorer's Pack - Tricorn Hat
The Saboteur
Metro Exodus
Killer is Dead: Nightmare Edition
SWAT 4 Gold Edition
Diablo
Metro Exodus - Sam's Story
Warcraft II
STAR WARS™: Dark Forces
Star Wars - Knights of the Old Republic II
STAR WARS Battlefront II
STAR WARS® Jedi Knight: Mysteries of the Sith
STAR WARS® Jedi Knight: Dark Forces 2
Cyberpunk 2077
F.E.A.R. Platinum Collection
Hotline Miami 2: Wrong Number
Indiana Jones® and the Emperor's Tomb™
The Dig
Afterlife
F.E.A.R. 2: Project Origin + Reborn
Gurumin: A Monstrous Adventure
Kao the Kangaroo: Mystery of the Volcano
Metro: Last Light Redux
Saints Row 2
Dishonored 2
PowerSlave Exhumed
Eye of the Beholder
Eye of the Beholder II: The Legend of Darkmoon
Eye of the Beholder III: Assault on Myth Drannor
Menzoberranzan
Dungeon Hack
Secret of the Silver Blades
Shadow Warrior 2
The Ultimate DOOM
Quake - The Offering
The Elder Scrolls III - Morrowind GotY
The Elder Scrolls: Arena
Final DOOM
DOOM II with Master Levels
World in Conflict - Complete Edition
SOMA
System Shock
System Shock: Enhanced Edition
Fallout
Fallout 2
Indiana Jones and The Last Crusade
Quake III Gold
Return to Castle Wolfenstein
MX vs. ATV - Unleashed
HuniePop
Hyperdimension Neptunia ReBirth1 DLC Pack
Supreme Commander: Forged Alliance
Railroad Tycoon II Platinum
Railroad Tycoon 3
Hyperdimension Neptunia ReBirth1
STAR WARS™ - Shadows of the Empire
Rise to Ruins
DOOM 64
Project Warlock
GUN
Worms: Armageddon
The Surge 2 - JCPD Gear Pack
Cossacks 3: Guardians of the Highlands
STRAFE
The Witcher 3: Wild Hunt - Game of the Year Edition
The Mystery of the Druids
The Surge 2 - The Kraken Expansion
Deus Ex Revision
The Curse of Monkey Island™
RiME
The Talos Principle: Gold Edition
The Suffering: Ties That Bind
Jazz Jackrabbit 2: The Christmas Chronicles
BloodRayne: Terminal Cut
Fight'N Rage
The Alliance Alive HD Remastered - Digital Limited Edition Bonus
Shadow Warrior Classic Redux
NecroVisioN
Forsaken
Brigador Modkit & Map Editor
The Surge 2 - Jericho's Legacy Gears Pack
The Evil Within: The Consequence
S.W.I.N.E. HD Remaster
Warhammer 40,000: Dawn of War - Soulstorm
What Remains of Edith Finch
Butcher
Warcraft: Orcs & Humans
Rise of the Triad: Ludicrous Edition
Quake Enhanced
Sleeping Dogs: Definitive Edition
Overload Community Level Pack
MOTHERGUNSHIP
Deus Ex: Mankind Divided™ DLC - Season Pass
Freedom Fighters
Hitman: Absolution
Homeworld - Emergence
Disco Elysium
Metal Gear Solid
Daggerfall Unity - GOG Cut
Pillars of Eternity II: Deadfire
Megadimension Neptunia VIIR
Cossacks 3
Jazz Jackrabbit Collection
Crysis
Bloodwych
Tomb Raider: Legend
Hyperdimension Neptunia ReBirth3 DLC Pack
The Surge 2
Soldier of Fortune
Cossacks 3: Rise to Glory
Quake IV
Dungeon Siege II
The Surge 2 - Future Shock Weapon Pack
Hyperdimension Neptunia Re;Birth2: Sisters Generation
Pillars of Eternity II: Deadfire - The Forgotten Sanctum
Painkiller - Overdose
Mirror's Edge
Loop Hero
Tomb Raider: Underworld
Hyperdimension Neptunia ReBirth3 V Generation
Stranglehold
Sniper Ghost Warrior 3 Gold Edition Upgrade
Hitman: Blood Money
Metal Wolf Chaos XD
Wolfenstein: The New Order
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Dragon Age - Origins - Ultimate Edition
Monstrum
Wolfenstein: The Old Blood
Pillars of Eternity II: Deadfire - The Beast of Winter
Pillars of Eternity II: Deadfire - Seeker, Slayer, Survivor
Obduction
Into the Breach
18 Wheels of Steel: Across America
Call of Juarez: Gunslinger
Overload Anniversary Level Pack
Metal Gear
AMID EVIL
Red Faction Guerrilla Re-Mars-tered
Styx: Master of Shadows
Kingdoms of Amalur: Re-Reckoning - Fatesworn
Control Ultimate Edition
Cossacks 3: Days of Brilliance
Metro Exodus - The Two Colonels
Metal Gear Solid 2: Substance
Commander Keen
Pillars of Eternity II: Deadfire - Explorer's Pack - Pet Cosmo
The Alliance Alive HD Remastered
Immortal Redneck
Styx: Shards of Darkness
Diggles The Myth of Fenris
Homeworld Remastered Collection
Ultimate General: Civil War
The Bard's Tale Trilogy
MSI Afterburner 4.6.4
Creative ALchemy
Battle.net
Brave
Combined Community Codec Pack 2015-10-18
Diablo II
Diablo II Resurrected
DroidCam Client
FileZilla 3.60.2
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Heroes of Might and Magic® III: Horn of the Abyss
SILENT HILL 3
Jimmy Neutron Boy Genius
LogMeIn Hamachi
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
nGlide 2.10
OBS Studio
OpenAL
OpenMW 0.47.0
OpenRCT2 0.4.5master-76ca840
Origin
Overwolf
PowerISO
qBittorrent 4.4.1
Razer Synapse
Rockstar Games Launcher
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Simple Port Forwarding
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Visual Basic 5.0
Steam
Sword of Moonlight
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Ubisoft Connect
Far Cry 5
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Winamp
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
FOMM 0.14.14.5
UE4 Prerequisites (x64)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
SILENT HILL 3
Homm 3 ERA
«Silent Hill 3»
Microsoft GameInput
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Epic Online Services
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Flight Simulator SimConnect Client v10.0.62615.0
Microsoft Visual C++ 2015-2022 Redistributable (x86) - 14.36.32532
Launcher Prerequisites (x64)
Java Auto Updater
XInput Battery Meter
D2SE V2.2.0PK
Thief 3 Sneaky Upgrade version 1.1.10
Vintage Story version 1.18.5
Microsoft Visual C++ 2005 Redistributable
MSXML 4.0 SP2 Parser and SDK
GOG GALAXY
Microsoft Visual C++ 2022 X86 Minimum Runtime - 14.36.32532
Microsoft Windows Desktop Runtime - 7.0.10 (x64)
ClipGrab 3.9.7
Microsoft Visual C++ 2015-2022 Redistributable (x64) - 14.36.32532
NordVPN network TAP
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Adobe Refresh Manager
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
LogMeIn Hamachi
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Content Manager Assistant for PlayStation(R)
Microsoft Visual C++ 2022 X86 Additional Runtime - 14.36.32532
Microsoft Windows Desktop Runtime - 6.0.11 (x64)
XInput Battery Meter
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
WindowTop version 5.10.0
Dead Space™ 3
Windows 10 Update Assistant
Microsoft Flight Simulator SimConnect Client v10.0.61259.0
Microsoft XNA Framework Redistributable 4.0 Refresh
Heroes 3 Launcher
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
OnTopReplica
Heroes 3 MOP
Intel® Software Installer
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
NVIDIA PhysX (Legacy)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Vortex
NZXT CAM 4.60.2
Audacity 3.2.1
Cheat Engine 7.4
DAEMON Tools Lite
GIMP 2.10.30
Speccy
Tetris® Effect: Connected
EARTH DEFENSE FORCE 5
Prototype
Evoland Legendary Edition
Sniper Elite 5
GRANDIA HD Remaster
Terraria
Spin Rhythm XD
Trombone Champ
DRAGON QUEST BUILDERS™ 2
コイカツ / Koikatsu Party
Bug Fables: The Everlasting Sapling
Project Zomboid
Baldur's Gate 3
Alan Wake
Crysis 2 Maximum Edition
The Henry Stickmin Collection
Hydroneer
Persona 4 Golden
Mindustry
Mini Motorways
Ready or Not
3dSen
Gloomwood
PROTOTYPE 2
The Great Ace Attorney Chronicles
Trepang2
DAEMON X MACHINA
Teardown
Necesse
Sea of Thieves
FINAL FANTASY
FINAL FANTASY II
FINAL FANTASY III
FINAL FANTASY IV
FINAL FANTASY V
FINAL FANTASY VI
The Wonderful 101: Remastered
Resident Evil Village
Potion Craft
Grand Theft Auto: San Andreas
Command & Conquer™ Remastered Collection
Max Payne
Max Payne 2: The Fall of Max Payne
Bully: Scholarship Edition
Grand Theft Auto IV: The Complete Edition
Bang-On Balls: Chronicles
ULTRAKILL
Disgaea 4 Complete+
Yakuza: Like a Dragon
Titanfall® 2
Golden Light
ELDEN RING
State of Decay 2 Soundtrack
Rogue Legacy 2
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Days Gone
SIGNALIS
Starship Troopers: Extermination
DEVOUR
State of Decay: Original Game Soundtrack
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tModLoader
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The Planet Crafter
Post Void
Siralim Ultimate
PowerWash Simulator
DRAGON QUEST XI S: Echoes of an Elusive Age – Definitive Edition
Labyrinthine
shapez
Nioh 2 – The Complete Edition
Risk of Rain Returns
5D Chess With Multiverse Time Travel
Bomb Rush Cyberfunk
Tom Clancy's Splinter Cell: Chaos Theory
POSTAL Brain Damaged
Dyson Sphere Program
80's OVERDRIVE
Cruelty Squad
Kathy Rain: Director's Cut
Shadow Man Remastered
No More Heroes
No More Heroes 2: Desperate Struggle
BRAVELY DEFAULT II
MONSTER HUNTER RISE
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Techtonica
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Marble World
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-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00000BEC
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 000036C0
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00003714
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003248
C:\Program Files (x86)\Steam\steam.exe 00003DC0
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00005620
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00005014
C:\Program Files\BraveSoftware\Brave-Browser\Application\brave.exe 00005BBC
C:\Program Files\DAEMON Tools Lite\DTShellHlp.exe 000037DC
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000DAC
C:\Program Files\Open-Shell\StartMenu.exe 00002B80
C:\Program Files\WindowsApps\Microsoft.GamingApp_2312.1001.18.0_x64__8wekyb3d8bbwe\XboxPcAppFT.exe 000036EC
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.23102.126.0_x64__8wekyb3d8bbwe\PhoneExperienceHost.exe 000035AC
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.22091.10051.0_x64__8wekyb3d8bbwe\Video.UI.exe 000030BC
C:\Users\dtrain\AppData\Local\Discord\app-1.0.9028\Discord.exe 0000214C
C:\WINDOWS\Explorer.EXE 00002114
C:\WINDOWS\system32\ApplicationFrameHost.exe 00003360
C:\WINDOWS\system32\DllHost.exe 000060F0
C:\WINDOWS\system32\conhost.exe 00003DD4
C:\WINDOWS\system32\rundll32.exe 000005B4
C:\WINDOWS\system32\sihost.exe 0000132C
C:\WINDOWS\system32\svchost.exe 000011F4
C:\WINDOWS\system32\taskhostw.exe 00001360
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00002CC4
C:\Windows\System32\CompPkgSrv.exe 00003130
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_7b66b6662cf6d72b\RtkAudUService64.exe 00002AEC
C:\Windows\System32\RuntimeBroker.exe 00004EFC
C:\Windows\System32\SecurityHealthSystray.exe 00002A90
C:\Windows\System32\oobe\UserOOBEBroker.exe 00002808
C:\Windows\System32\smartscreen.exe 0000362C
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00004898
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000198C
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\TextInputHost.exe 00000FC4
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001068
C:\Windows\system32\Windows.Media.BackgroundPlayback.exe 00001ED4

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Please try the following:
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable). While reviewing the systems report, it appears that the associated GPU [NVIDIA GeForce RTX 3060] was last updated on [12/5/2023]. Please note at this time there may be newer versions available.

- Please try lowering the resolution.
- Please try running the game as an administrator.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive. (If Steam version, make sure that both the game and Steam are installed on same drive)
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.
- Reinstall game (If steam version, try uninstalling and reinstalling both the game and Steam)
- Verify installation files (Steam)

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!

[Larirawiel]

Hello, which motherboard do you have?


Cheers

[Casti_EL]

The files noted in the error all seem to be system files.

Have you tried a system file check/repair? Start Command Prompt (as Administrator) and type "sfc /scannow" (no quotes) - let it run (takes a while) and it should tell you if it found any corruption in system files and if it was able to repair them or not.

[dtrain_111]

figured I give an update since it's been a hot minute! I recently came back to the game and it's magically working for me now!! I have no damn idea what was causing it to begin with but whatever it works now *cheers*

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We are glad to hear that are you are no longer experiencing this issue. If you have any more questions or concerns, please make a new thread in the technical support forums.

This thread will be moved to "Closed Concerns”. Thank you once more for visiting the Final Fantasy XIV Technical Support Forums!