If you think companies read these threads, you know very little about how corporations work. These forums aren't even moderated.It's called communication, and its an insanely valuable intel for a company that it can use to its advantage to improve their services. The people who do this care enough about the game to let the developers know how they've been let down so that maybe they do something about it in the future.
If someone stops using your services wouldn't you like to know why? When people don't care and just leave then you're in a real problem because you don't know why or what to do. SE is blessed because if they ever start growing concerned about their numbers they can come here and find out why. Sure they're fine now but good times don't last forever.
Good luck to you. I hope you find a game or two that scratch your gaming itch in a good way.
As for "mediocre" content, if something is fun to someone then it is fun. In the end, that's what they're paying for - to have fun. Even if you're no longer having fun, many others still are.
They are moderated but the moderation is outsourced like most companies do these days.
They'll get read by the Community Team on occasion but not on a regular basis and I doubt much of the feedback gets passed onto the developers.
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