Black screen when exiting game

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Please try the following:
- Update and reinstall the drivers for your graphics card and sound drivers (if applicable). After reviewing the systems report, it appears that your GPU [GeForce RTX 4070] was last updated on [12/5/2023]. At this time, a newer version should be available please try updating the driver to see if it helps with the issue.

- Please try lowering the resolution.
- Please try running the game as an administrator.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive. (If Steam version, make sure both the game and Steam are installed on same drive)
- Please be sure to disable or remove any overlays (Discord, Steam, NVIDIA etc.) as they may interfere with startup.
- Make sure that the Windows OS is fully updated.
- Verify installation files (Steam)
- Reinstall game (If steam version, try uninstalling and reinstalling both the game and Steam)

Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!

[Zulwarn]

Well, I think I got rid of the black screen by deleting "steam_api64.dll" in the FFXIV\boot folder. The game was able to load and quit this time after without getting stuck in a black screen. At first I was renaming the SteamClient64.dll from my Steam folder, which worked just as well but would get downloaded again whenever Steam restarts.

I am unsure on what steam_api64.dll does but it was causing me problems so I'll probably have to delete it every time it gets downloaded, hoping it doesn't cause any problems.

Only time will tell if this truly was the problem.