Quote Originally Posted by KenZentra View Post
The TOS is a problem. And without trying to sound like a certain someone who frequents the forums, they do not enforce their "3rd party tools are cheating" bit. They, however, will take action if you are even just a little frustrated or in disagreement. I've had a friend who just started the game after EW released. In Sastasha, he was only single pulling and a DPS told him to pull everything. He said he wasn't going to. He was reported and had to talk to a GM shortly after. He tried the game and at the first disagreement someone had with him, his first interaction with another player, and he got a strike on his account. He has not played since.
the ToS is fine. I chat all the time and havent gotten any warning or anything.

had the same scenario in a dungeon, dps wanted bigger pulls, tank said no, they werent comfortable doing so. everyone was fine with that. I did say that I was comfortable in the dungeon healing and he could pull as much as he wanted, I was rewarded with a "F you". could I have reported, sure, but reality is, not everyone can "self police" so the ToS is required for people who really cannot be civil. thats the only people the ToS is a "problem" for. I would say a majority of people dont run into issues with it. personally I somehow doubt it was as simple as your friend saying he wasnt going to pull more. but thats because my experience on any game forum is half the story is always left out....usually the part where the angelic player who was reported had a full blown meltdown on someone else