Is there a community management team?

[DrWho2010]

There is a community team for the game but they pretty much only listen to the JP side. Look at all the responses the community team gives the JP side of the forums.
Here, we have 2 posts made by community streamers advertising their streams and introducting themselves, and then never posting again, along with the occasional GM moving a thread here or there.

It isn't for you to pass judgment on how the community team conducts their business in each world region. You and I have no idea what their standard operating procedure is with respect to the forums. What you think the community team should or should not be doing has no bearing on the idea of "community support" at all.

They absolutely do not care about feedback from NA at all, they do not care to check on feedback or provide anything back unless you're one of a handful of streamers and influencers.

No feedback does not equal not caring. You just don't know either way how the result is tabulated so you make false assumptions on your part to satisfy your fragile ego. As well like it or not, streamers and influencers have more sway than a singular individual posting on a forum and can rally large groups of people to things, so it makes sense to pay a bit more attention to that than some rando on a forum.

I have submitted bug reports on various job gauges having broken transparencies a month and a half ago and I have yet to get any response back on whether it's being investigated or has been thrown in the trash.

Either you didn't fill out a bug report properly or it wasn't really a bug to begin with, or it's not worth putting aside resources for. But again, no response does not equal not caring.

We cant even get live letters in a language we can understand without volunteer amateur translators from reddit translating it for us.

We get the important ones translated. And you also know what happens when they are done with live interpretation? They are twice as long and we are all exhausted afterwards.
The community team will often recap in a live stream after and they always post a digest of the live letter afterwards. You are not missing anything other than minute banter between Yoshi-P and Foxclon.

Face it, Japanese companies really do not care about the NA players base, we're a nice to have, but we are not the main customers and we will never be catered to or thought of when they are designing content for the game or looking at problems.
The devs are always going to trot over to the JP forums and read that instead.

Have a snickers.