Is there a community management team?

[VerdeLuck]

Ya and Blizzard handles their feedback in the same manner. If your not NA your feedback is meaningless.,Just how SE treats NA feedback as meaningless.

I still do not care in the slightest how Blizzard handles their community. Go post about it on their forums.

[ForteNightshade]

Ya and Blizzard handles their feedback in the same manner. If your not NA your feedback is meaningless.,Just how SE treats NA feedback as meaningless.

This isn't quite the equivalent comparison you're insinuating it is. Blizzard's JP playerbase is decidedly small. So it's less they're being outright ignored and more their opinion simply isn't felt amongst the greater majority. Not to say exceptions don't exist, of course. Conversely, NA makes up the largest demographic in FFXIV as well. Therefore, it's a bit more odd their feedback largely goes unacknowledged. Additionally, we also have proof of that happening. The ability to right click and report RMT was only implemented after Yoshida himself was directly sent a tell while visiting NA servers despite it having been a frequent complaint. Likewise, his claims about not receiving about ping issues, especially for Blood Weapon and Heat Blast were, plainly stated, utterly absurd when people had been complaining about both throughout all of Shadowbringers. Machinist and ping issues has been a frequent source of frustration since Stormblood.

Somewhere along the way, Yoshida isn't being informed of criticism. Which remains odd when NA is the largest demographic for the game.

[Rolder50]

Either they don't have one or the ones they do have do not feel a need to interact with the community. Either way, we can see why they didn't win the best Community Support award eh?

[NanaWiloh]

I still do not care in the slightest how Blizzard handles their community. Go post about it on their forums.

Nice to know your fine wiith NA companies treating forgien customers like crap. But dont have the back bone to handle a forgein company treating you like crap.

[VerdeLuck]

Nice to know your fine wiith NA companies treating forgien customers like crap. But dont have the back bone to handle a forgein company treating you like crap.

It just sounds like you have a complex about Americans and are taking it out on the first person to talk to you. Stop that lmao.
I am not Blizzard, I don't play Blizzard's games, I have no connection to Blizzard. Why you seem to keep drawing this comparison between me and Blizzard is so strange.

[NanaWiloh]

It just sounds like you have a complex about Americans and are taking it out on the first person to talk to you. Stop that lmao.
I am not Blizzard, I don't play Blizzard's games, I have no connection to Blizzard. Why you seem to keep drawing this comparison between me and Blizzard is so strange.

I am American but keep dodging. Also was not comparing you to Blizzard was comparing Blizzard to SE. They treat forgien feed back the same. Learn to read for christ sakes.

[VerdeLuck]

Blindly defending SE from rightful criticism from their customers helps no one. This is asinine.
The community team is not providing clear communication, it's not adequate. We are not getting the needed feedback that we are being heard. We haven't gotten it in a while but it's starting to show more and more cracks.
We are not getting adequate translations from live letters and communications in a timely manner.
And we are too reliant on straemers who have their own motives and own agendas are in charge of filtering our frustrations and feedback to the company.

[DrWho2010]

Blindly defending SE from rightful criticism from their customers helps no one. This is asinine.
The community team is not providing clear communication, it's not adequate. We are not getting the needed feedback that we are being heard. We haven't gotten it in a while but it's starting to show more and more cracks.
We are not getting adequate translations from live letters and communications in a timely manner.
And we are too reliant on straemers who have their own motives and own agendas are in charge of filtering our frustrations and feedback to the company.

Then if YOU want to see the change YOU want, you're going to have to do more than complain here. Get a massively long thread going with a large amount of likes on appropriate posts to get the devs attention.

[VerdeLuck]

Then if YOU want to see the change YOU want, you're going to have to do more than complain here. Get a massively long thread going with a large amount of likes on appropriate posts to get the devs attention.

That's exactly what I'm doing by giving feedback in the feedback forums?
At least before you decided to poke your head in and blindly defend the devs and shout down anyone who has any criticisms about the way that the admittedly nonexistant community team handles themselves and their communication.
This forum is so weird. You can post feedback, and someone will sit there and try to silence you and shout you down for criticising the devs, and then tell you to post on the proper channels. man this IS the proper channels. This is where feedback goes.

[NanaWiloh]

This isn't quite the equivalent comparison you're insinuating it is. Blizzard's JP playerbase is decidedly small. So it's less they're being outright ignored and more their opinion simply isn't felt amongst the greater majority. Not to say exceptions don't exist, of course. Conversely, NA makes up the largest demographic in FFXIV as well. Therefore, it's a bit more odd their feedback largely goes unacknowledged. Additionally, we also have proof of that happening. The ability to right click and report RMT was only implemented after Yoshida himself was directly sent a tell while visiting NA servers despite it having been a frequent complaint. Likewise, his claims about not receiving about ping issues, especially for Blood Weapon and Heat Blast were, plainly stated, utterly absurd when people had been complaining about both throughout all of Shadowbringers. Machinist and ping issues has been a frequent source of frustration since Stormblood.

Somewhere along the way, Yoshida isn't being informed of criticism. Which remains odd when NA is the largest demographic for the game.

I read the wow forum routinely NA sees more responses to feedback then JP or EU. Who sees more resonse to feedback here JP not Na or EU. I dont condone the radio silence or live letter only feed back. But its not something new to the MMo world either.