Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.


In regards to your concern, this issue would be general gameplay hints & tips. Unfortunately, we are unable to provide any official support for such concerns and advise that you check various resources such as web sites, video guides and asking fellow players within the game and forums here to see if they may have information to share. At this time, we may only recommend that you double check the Gamepad Button Configuration specifically for the R3 button. For further assistance with in-game configuration settings please refer to this Play Guide: https://na.finalfantasyxiv.com/game_manual/config/

If you feel this is a bug, you are welcome to submit a bug report in the appropriate forum section.

Thank you once more for visiting the Final Fantasy XIV Technical Support Forums!