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  1. #1
    Player
    Syena's Avatar
    Join Date
    Dec 2019
    Posts
    8
    Character
    I'zehelri Yora
    World
    Coeurl
    Main Class
    Summoner Lv 90

    PS4 Data Corrupting

    I'm a player whose been here for a few years now and only today have I started getting this random corruption. I'm a PS4 player and always play it on my Playstation, never had any issues like this but in my attempt to start the Fall Guy's event with one of my alts, my game randomly corrupted and told me I needed to delete my application. Through multiple deletions, rebuilding data base and even deleting my save to reinstall everything, it is still corrupting and it's the only game that is corrupting, all my other games and applications are fine and working. Is there something going on with this game? Is this a PS4 issue? Has anyone had this problem and solved it? I need help
    (0)

  2. #2
    Player
    Final-Fantasy's Avatar
    Join Date
    Dec 2011
    Posts
    587
    Character
    Katharine Kusakari
    World
    Golem
    Main Class
    Warrior Lv 100
    An issue with your PS4 HDD/SSD most likely. I would replace the drive, since reinstalling multiple time yields the same results.
    (1)

  3. #3
    Player
    Syena's Avatar
    Join Date
    Dec 2019
    Posts
    8
    Character
    I'zehelri Yora
    World
    Coeurl
    Main Class
    Summoner Lv 90
    It's the only game that is doing this though. Would that be wise?
    (0)

  4. #4
    Player
    Final-Fantasy's Avatar
    Join Date
    Dec 2011
    Posts
    587
    Character
    Katharine Kusakari
    World
    Golem
    Main Class
    Warrior Lv 100
    This game requires a certain amount of HDD space to be available with the game installed, if you have too many games and files taking up space, it would cause an issue, this is the only other thing that I can think of, that could cause game files to get corrupted.

    I would check the available HDD space remaining, and make sure at least 30% or more space is free for use.

    What is the size of the PS4 HDD you use, and how much space is taken up?
    (1)

  5. #5
    Moderator Yarxideyn's Avatar
    Join Date
    Aug 2022
    Posts
    182
    Greetings Adventurer!

    We would like to assist with your concern. Please try the following to see if they help:
    - Try power-cycling the PlayStation console as this can help with clearing any accumulated cache/cookies that may cause certain errors. This can be done by doing the following:
    I) Shut down the console and make sure it is set to Power OFF.
    II) Unplug all of the cords from the back of the system.
    III) Press the power button repeatedly for 10 seconds so the system will drain the stored power.
    IV) Re-plug the cords, restart the console, and start the game again.
    - Be sure that the PlayStation4 is updated. You can navigate to the System Update option on the PlayStation 4. Update the PlayStation to the most recent firmware.

    If you do not see an improvement, we would also suggest contacting PlayStation support team for further troubleshooting on these errors.

    Thank you for contacting the Final Fantasy XIV Technical Support Forums.
    (0)