Why is "Report Cheating" still disabled in in-game Support Desk?

[Ivtrix]

All the ones I highly suspect are bots have do not disturb on at all times so you can't do anything.

yeah this is clearly a made up story imho

[Rolder50]

It's easy to tell if they are a bot. They accept all party invites. I had a friend go invite bunch of bots into his party and took then into a dungeon and let them keep on dying. Later he got angry whisper from the owner of the bots. Then he reported them. Another give away they will be doing actions when is shows they are AFK.

You can usually tell by watching how they move around. Most bots will move along set paths and turn on a dime, looks really inhuman even to a casual observer.

[Avoidy]

I'm saying this as someone who's frustrated by this sort of thing as well but also wants to save you the mental bandwidth of trying: CBU3 doesn't care and you're wasting your time even trying to notify them. I watched the same guy casually bot around an open world spot I used to frequent. He did this for months. Probably still does. I left, so idk. There's a small town of lalafell bots under Limsa on just about every world. In Ul'dah when Shadowbringers launched, there were bots just standing in piles at every town exit, blocked from exiting by congestion. Dozens of default male midlanders with gibberish names just standing in piles of their copies for hours with 0 GM intervention. There's apparently some guy who's well known in the pvp community for just openly cheating in matches. Everyone knows his name and he's been doing it for years. Still here. Some guy made a thread here on these forums with nothing but links to botting websites so interested players could purchase their very own botting services and it stayed up for nearly two days even though I reported it the moment it appeared just to see how long it'd take. Hell, the people buying a bunch of gil aren't even afraid of their account being banned because they know 99.99% of the time the only one in danger is the mule account that handed over the money. CBU3 literally taking the least effective methods to stop RMT, almost like they don't mind it since they're all paying subs anyway. They don't care. So, just find a way to block it out if you can. Maybe one day the bots will cause enough people to unsubscribe for their presence to finally be considered a net loss for the game's revenue. On that day, we'll see them finally start setting up easy in game reporting systems, bans on both the RMT seller and the customer, and other super basic common sense approaches that any game run by people with common sense has implemented ages ago.

Also shout out to this thread's replies for once again getting hung up on some minor detail of the post instead of the far more important fact that if you wanna report RMT in game using the most intuitive option, it just tells you that you can't do it. The guy OP wants to report shouldn't even matter in this conversation. It's stupid that there isn't a decent right click->report function in this game. Even maplestory managed to do this and that game was cobbled together in like 2006.

[ACE135]

I wonder why they can't just direct the ingame cheating reports to the STF. I guess many thousands of reports made in hope for cheaters to get dealt with landed in the nirvana because of that. For what the ingame cheating report category even is for when it's not for dealing with cheaters?

[Commander_Justitia]

You can be online at 2am (to make it very obvious) and search for players in certain areas and will find 50-150 very questionable names on a single server, all are "travelers". Maybe they are harder to track down for GM when they are not on their home world, idk why they do that. This will go on for weeks. It would be an easy thing to just ban them directly. They are not even lvl1-30 or anything, they can be quite highlvl.

If you ever wonder why your frame rate suddenly drops in cities or at mainstory locations more than it should. It is because bots are getting rendered under the map.

I think most of the weekly bans are actually just RMT advertisers. They are in the thousands, they are easy to ban from actual GM's because they use the chat.
Actual cheaters are in the single digits often. 0-15 on average per week. This is very low it seems. Which is STF area.

[Ranelegon]

Greetings, HaHa_HeHe!

Thank you for bringing your concerns about the "Report Cheating" Support Desk function to our attention. Rest assured, reporting suspicious activity using either the Support Desk function or via the official FINAL FANTASY XIV Lodestone site are both viable options, since reports are still being received and carefully reviewed from both.

We apologize for any inconvenience and concerns that this may have caused you, and again, we appreciate your input and vigilance!

-FINAL FANTASY XIV Game Master Team