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  1. #1
    Player
    Mortikus's Avatar
    Join Date
    Nov 2023
    Posts
    1
    Character
    Mortikus Yeavir
    World
    Lich
    Main Class
    White Mage Lv 90

    Crashing out by Fell Court of Troia

    When I talk to the veteran radiant I crash out of game. Before would crash out as I loaded into the main world from inside. Get unexpected error has occurred. ffxiv.exe+cac485, caae02, 46ee2d, 48b0fe, 9ba31, adfc7, 9b7f5 and adff25. I have restored game data several times, but it has not helped.
    (0)

  2. #2
    Player
    Jamikegalen's Avatar
    Join Date
    Feb 2019
    Location
    New Orleans , La
    Posts
    5
    Character
    Mariah Jenervia
    World
    Mateus
    Main Class
    Arcanist Lv 80
    I have experience the same later in the game can't fix the story due to crushing. I try to reinstall the game and now I can't download the patch... What is going on the game is not working and my subscription is rolling on so annoyed.....
    (0)

  3. #3
    Moderator Votraftur's Avatar
    Join Date
    May 2023
    Posts
    879
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    We apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

    What Platform are you using? (Steam/Windows/Mac/PS4 etc.)
    Does the issue occur with one character or multiple characters?
    How often does the issue occur?
    All steps taken to resolve the issue:

    Are you running any additional programs alongside Final Fantasy XIV?
    When the crash happens, is the PC over heating at all?
    Were any update or changes made to the PC around the time of the crash?
    Does this issue occur if the game is run in full screen mode? Does it happen in borderless or windowed mode?

    Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.
    All steps taken to resolve the issue:

    Thank you once again for visiting the Final Fantasy XIV Technical Support Forums!
    (0)