Connection issues

[vax]

Here is the result, same things.

Traza a la dirección traceip.ffxiv.com [202.67.52.81]
sobre un máximo de 30 saltos:

1 * * * Tiempo de espera agotado para esta solicitud.
2 * * * Tiempo de espera agotado para esta solicitud.
3 * * * Tiempo de espera agotado para esta solicitud.
4 20 ms 11 ms 23 ms 173-165-89-200.fibertel.com.ar [200.89.165.173]

5 13 ms 15 ms 15 ms 130-165-89-200.fibertel.com.ar [200.89.165.130]

6 * * * Tiempo de espera agotado para esta solicitud.
7 * * * Tiempo de espera agotado para esta solicitud.
8 15 ms 11 ms 11 ms 213-164-89-200.fibertel.com.ar [200.89.164.213]

9 19 ms 11 ms 23 ms 222-165-89-200.fibertel.com.ar [200.89.165.222]

10 13 ms 12 ms 12 ms te4-3.baires3.bai.seabone.net [195.22.220.117]
11 232 ms 233 ms 233 ms te1-1.losangeles1.loa.seabone.net [89.221.40.131
]
12 211 ms * * pacnet.losangeles1.loa.seabone.net [89.221.35.18
6]
13 325 ms * 324 ms gi8-0-0.cr1.nrt1.asianetcom.net [202.147.0.121]

14 306 ms * 307 ms gi1-0-0.gw1.nrt5.asianetcom.net [202.147.0.178]

15 * * 318 ms squareco.asianetcom.net [203.192.149.210]
16 310 ms 310 ms 310 ms 61.195.56.129
17 315 ms 316 ms 316 ms 219.117.144.2
18 * 328 ms 329 ms 219.117.146.149
19 317 ms 316 ms * 219.117.146.129
20 * * 320 ms 219.117.146.38
21 * * * Tiempo de espera agotado para esta solicitud.
22 326 ms 325 ms 326 ms 202.67.52.81

Traza completa.

[Taika]

I got an answer from the Square Enix Support Centre:

We understand that you have a problem with connecting to our servers as we were doing some maintenance work on them.

However, we think that this issue should be solved by now. If this problem still occurs for you, please do not hesitate to contact us via phone or chat Monday to Friday 09:00 – 18:00.

So hopefully the issue is fixed now and won't happen again. However, I wish they would let us know about these maintenances and the possibility of connection issues in the future.