Square Enix has no reason to care about people who play this game other than making sure their YoY balance sheet is in the positive. No company is obligated to care about people. That's just a fact of life. As long as you pay your sub, you're better than Square Enix could've hoped for. It's sad that social gaming in general is on the wane, because it filled a void left behind by modernity and its consequences. FFXIV is among the last of its kind. Oh well, the sales for FF7R and Dawntrail (both single-player RPGs) will make FY 2024 look very good so Square Enix can afford to bleed subscribers these next few months. Nothing else matters besides those two releases. If you don't like it, try to keep your friends on Discord or something so you can migrate them to a new game. FFXIV will decline and you will (hopefully) find something else and life will (hopefully) continue.