
Originally Posted by
Renathras
It's because there are several types of healer players.
The simplest way I've ever thought of to explain it is imagine there are three general types of people that want to play healers:
Pure/True Healer (in the sense of "True Neutral" in Baldur's Gate being the "Neutral Neutral" alignment). These are "Healer Healers". They like filling party health bars and generally helping people out in need. This is like what I am. I don't get any dopamine hit from seeing a big damage number (I couldn't even tell you what my average Misery hits OR crits for since I can't even see the number in the general explosion of VFX that is the boss model during a given encounter). But what I love is salvaging a crazy situation or keeping people alive. Throwing a Tetra on someone, landing a Cure 2 on someone, and throwing a Benison on someone else, all who were damaged right before a big boss attack, all of whom survive due to the quick actions. Recitation + Adlo + Deployment Tactics making big yellow bars such that the incoming attack doesn't even scratch anyone's health bar. That kind of thing I love. That's where my joy in this role comes from. Such people derive a lot of joy from just healing and aiding others, just generally helping out, aiding players through encounters they'd have trouble clearing on their own, patching up others mistakes, and they LOVE kits with a wide variety of heals and mitigation/shielding abilities that let them really crank out the healing or block damage outright from applying in the first place. This is your WoW Holy Priest, your FFXIV ARR WHM, your Everquest Cleric.
Support-Buffer Healers (also "Support role" players in the few MMOs that have Support as a fourth role). These people tend to want to help out their allies and are natural synergists. In life, they derive joy from making other people successful, empowering others to succeed is their jam. They love "combat-adjacent" type abilities. Stuff like AST Cards (the old/good ones or the current PvP ones), they loved that Caster role action in SB that let you give people MP and that old NIN ability that gave people TP, they love Dance Partner, Expedient, and so on. Stuff that boosts other people's capabilities, whether it be doing more damage, moving faster so they can more easily resolve mechanics, or having more resource generation. This sub-role/discipline/focus has been mostly removed from the game, though it somewhat lives on with AST and DNC (yeah, SCH has Expedient but that's about it). "part time healer, full time buffer". A sort of side-version of this is the saboteur (btw, I'm using those two names as they correspond to the two sides of this exemplified, in all places, in FF13 - the Synergist and Saboteur classes), which instead of boosting allies likes debuffing and debilitating enemies so their allies can hit them harder or better survive their attacks. This...doesn't really exist in FFXIV. It'd be a Job based around using abilities like Addle and Feint as its main rotation, if that makes any sense. "part time healer, full time debuffer", as it were. In the more extreme cases, they may not really like "healing", per see, all that much, though most like having some healing, such as an EQ Bard being mostly about buffing their allies, but also having some token or off-healing it can contribute to the party or in a pinch shift into healing if the main healer goes down or OON. This is your WoW Classic Shaman/Paladin, Everquest Shaman/Enchanter/Bard (the saboteur side, Necromancer?), FFXIV AST or DNC.
Support-DPS Healers. This is the group most dissatisfied with current healers in FFXIV. These are people that like juggling a DPSer rotation but also like not being limited to being "just a DPS". They really, genuinely ENJOY "doing 1000 dps in HW aoe packs when DPSer Jobs often had trouble pulling those numbers". They tend to be highly competitive and love blowing parses out of the water and quickly burning enemy packs as "healing via damage mitigation". But they also like to keep the corner of their eye on party health bars so they can flex the healing side of their kit at the same time. They derive pride from knowing both halves of their kit inside and out and often from being forced to use both sides to their maximum. They love having a DPS rotation and weaving heals between them without missing a beat, or cycling back and forth seamlessly between dealing damage and delivering healing. Jacks of all trades, these people would love RDM in FFXIV _if_ it wasn't for the fact RDM's (as a DPS Job in FFXIV's rigid trinity combat system) are expected to avoid Vercure for the most part and be strictly DPSers as their total focus outside of Verraising people on occasion. Like DPS players, they define their skill not just by what healing they can do but how much damage they can push, and they tend to be highly competitive unlike the Pure Healer and Support-Buffer Healers, which are more like the anime healer archetypes that just want their party to be happy/successful and measure their performance by that. This is your WoW Discipline Priest, Everqust Shaman, and in FFXIV, there really isn't one, but in ARR, HW, and SB, SCH was this. Note that this group CAN enjoy complex healing challenges, but they need to be complex and push them, and they still want at least a somewhat complex DPS experience with it.
...
The first step to any solution is acknowledging that there are different types of healer players AND that they all have a seat at the table. The people demanding higher DPS complexity on all healers aren't willing (or able?) to do the latter of those two things.
The sad thing is: FFXIV used to accommodate all four types.