Character stuck while DC travelling

[Droggko]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 11/18/2023 around 7pm CST
Frequency: 1
World name: Was travelling to Behemot on Primal (but I'm originally from Brynhildr)
Character name: Hitem Mitsurugi
Retainer name: none
NPC name: none
Monster name: none
Class/Level: PLD / 90
Party or solo: none
In-game time: none
Area and coordinates: none
Housing: none
Steps:
1. Was DC travelling from Brynhildr to Behemot
2. Then, i got kicked out from the game
3. When logged back in, it says my character is in Behemot but can't access it. It says: While visiting other data centers, the display of character information will be simplified. This character is currently visiting the Primal data center.
4. Is there a way to get him back to Bryn or fix the issue? can't log into my account and would like to play
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: AT&T
- Modem maker/model number:

■ PC Specs - Playing on PS5

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: